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Product and Service Delivery Manager
1 month ago
Job Overview
We are seeking a highly skilled Product and Service Delivery Manager to join our team at the Department for Work and Pensions. The successful candidate will have a proven track record of delivering complex projects and managing multiple stakeholders.
Key Responsibilities
- Develop and implement effective service management strategies to improve customer satisfaction and reduce costs.
- Collaborate with cross-functional teams to identify and prioritize business requirements and deliver solutions that meet customer needs.
- Manage and maintain relationships with key stakeholders, including customers, suppliers, and internal teams.
- Ensure that all services are delivered to the highest standards of quality, security, and reliability.
- Develop and implement process improvements to enhance service delivery and reduce operational costs.
About Us
The Department for Work and Pensions is a dynamic and forward-thinking organization that is committed to delivering excellent service to our customers. We offer a range of benefits, including a competitive salary, a comprehensive pension scheme, and a range of training and development opportunities.