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Product and Service Delivery Manager

1 month ago


Manchester, United Kingdom Department for Work and Pensions Full time

Job Overview

We are seeking a highly skilled Product and Service Delivery Manager to join our team at the Department for Work and Pensions. The successful candidate will have a proven track record of delivering complex projects and managing multiple stakeholders.

Key Responsibilities

  • Develop and implement effective service management strategies to improve customer satisfaction and reduce costs.
  • Collaborate with cross-functional teams to identify and prioritize business requirements and deliver solutions that meet customer needs.
  • Manage and maintain relationships with key stakeholders, including customers, suppliers, and internal teams.
  • Ensure that all services are delivered to the highest standards of quality, security, and reliability.
  • Develop and implement process improvements to enhance service delivery and reduce operational costs.

About Us

The Department for Work and Pensions is a dynamic and forward-thinking organization that is committed to delivering excellent service to our customers. We offer a range of benefits, including a competitive salary, a comprehensive pension scheme, and a range of training and development opportunities.