Technical Support Specialist
1 week ago
Bókun is a business management software that powers the travel experience industry. As a Technical Customer Service Advisor, you will play a crucial role in delivering exceptional customer support and resolving complex technical issues.
Key Responsibilities:
- Provide timely and effective support to customers via email, chat, or phone.
- Troubleshoot technical issues, identify root causes, and implement solutions.
- Collaborate with technical teams to resolve complex support escalations.
- Follow best practice incident management processes to meet performance goals.
Requirements:
- 1-3 years of experience in a Customer Service position with technical skills.
- Problem-solving skills, analytical thinking, and ability to work independently.
- Basic knowledge of CSS, HTML, and website CMS tools.
- Fluency in Italian and English, both written and spoken.
- Ability to multitask in a fast-paced environment.
- Availability to work shift patterns, including weekends.
What We Offer:
A competitive salary, quarterly bonus, and comprehensive benefits package. Opportunities for professional growth and development in a rapidly expanding organization.
-
Technical Maintenance Specialist
1 month ago
Oxford, Oxfordshire, United Kingdom Rise Technical Recruitment Limited Full timePosition OverviewTechnical Maintenance Specialist (Pathway to Leadership / Weekdays, Day Shifts) Competitive Salary up to £45,000 + Performance Bonus + Overtime + Comprehensive Company Benefits Location: Oxfordshire (Accessible from various areas) Are you a Technical Maintenance Specialist with a background in managing Injection Moulding Equipment? This...
-
Technical Support Specialist
1 month ago
Oxford, Oxfordshire, United Kingdom Paul Mason Consulting Limited Full timeAbout Paul Mason Consulting Limited At Paul Mason Consulting Limited, we recognize the vital role that technology plays in the retail and direct-to-consumer sectors. Our commitment is to deliver adaptable IT services and solutions tailored to our clients' needs. With over two decades of experience, our team has expanded to more than 500 professionals across...
-
Technical Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom Copello Full timeCopello is seeking a Technical Specialist to support its clients' Microsoft 365 environmentCopello is a cutting-edge engineering company based in Oxfordshire, and we're looking for a skilled Technical Specialist to join our team on an initial 6-month contract. As a Technical Specialist, you will provide technical support and expertise to our clients,...
-
Technical Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom Copello Full timeCopello is seeking a Technical Specialist to support its clients' Microsoft 365 environmentCopello is a cutting-edge engineering company based in Oxfordshire, and we're looking for a skilled Technical Specialist to join our team on an initial 6-month contract. As a Technical Specialist, you will provide technical support and expertise to our clients,...
-
Technical Support Specialist
1 month ago
Oxford, Oxfordshire, United Kingdom Paul Mason Consulting Limited Full timeAbout Us At Paul Mason Consulting Limited, we are dedicated to leveraging technology to enhance retail and direct-to-consumer experiences. With over two decades of expertise, our team of more than 500 professionals is committed to optimizing IT systems for our clients through transparent and straightforward solutions. The Opportunity This position is...
-
Housing Support Specialist
2 weeks ago
Oxford, Oxfordshire, United Kingdom Connection Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Housing Support Specialist to join our team at Connection Support. As a key member of our embedded team, you will work closely with our partners in Oxfordshire Mental Health and Oxford University Hospitals to provide vital support to individuals in crisis.Key ResponsibilitiesConnect individuals...
-
Housing Support Specialist
2 weeks ago
Oxford, Oxfordshire, United Kingdom Connection Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Housing Support Specialist to join our team at Connection Support. As a key member of our embedded team, you will work closely with our partners in Oxfordshire Mental Health and Oxford University Hospitals to provide vital support to individuals in crisis.Key ResponsibilitiesConnect individuals...
-
Technical Support Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full time £13 - £15Technical Customer Service RepresentativeWe are seeking a highly skilled Technical Customer Service Representative to join our team at ProPivotal Staffing. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Handle customer inquiries and...
-
Technical Support Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full time £13 - £15Technical Customer Service RepresentativeWe are seeking a highly skilled Technical Customer Service Representative to join our team at ProPivotal Staffing. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Handle customer inquiries and...
-
Technical Support Specialist
1 week ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full timeTechnical Customer Service RoleWe are seeking a skilled Technical Customer Service professional to join our team at ProPivotal Staffing. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical assistance to customers via email, chat, or phone in English and...
-
Technical Support Specialist
1 week ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full timeTechnical Customer Service RoleWe are seeking a skilled Technical Customer Service professional to join our team at ProPivotal Staffing. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical assistance to customers via email, chat, or phone in English and...
-
IT Support Specialist
1 week ago
Oxford, Oxfordshire, United Kingdom Get Support IT Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Professional Services Technician to join our team at Get Support IT Services. As a key member of our team, you will play a crucial role in implementing, configuring, and optimizing technology solutions for our clients.Key ResponsibilitiesLead project delivery and ensure smooth operation of...
-
IT Support Specialist
1 week ago
Oxford, Oxfordshire, United Kingdom Get Support IT Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Professional Services Technician to join our team at Get Support IT Services. As a key member of our team, you will play a crucial role in implementing, configuring, and optimizing technology solutions for our clients.Key ResponsibilitiesLead project delivery and ensure smooth operation of...
-
Technical Support Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full time £13 - £15Technical Customer Service RepresentativeWe are seeking a highly skilled Technical Customer Service Representative to join our team at ProPivotal Staffing. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and collaborating with our technical teams to...
-
Technical Support Specialist
5 days ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full time £13 - £15Technical Customer Service RepresentativeWe are seeking a highly skilled Technical Customer Service Representative to join our team at ProPivotal Staffing. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and collaborating with our technical teams to...
-
Technical Support Specialist
7 days ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full timeJob OverviewTechnical Customer Service RoleWe are seeking a skilled Technical Customer Service professional to join our team at ProPivotal Staffing. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and their customers.Key Responsibilities:Provide technical support via email, chat, or...
-
Technical Support Specialist
7 days ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full timeJob OverviewTechnical Customer Service RoleWe are seeking a skilled Technical Customer Service professional to join our team at ProPivotal Staffing. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and their customers.Key Responsibilities:Provide technical support via email, chat, or...
-
IT Support Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom Get Support IT Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Professional Services Technician to join our team at Get Support IT Services. As a key member of our team, you will play a crucial role in implementing, configuring, and optimizing technology solutions for our clients.Key ResponsibilitiesLead project delivery and ensure smooth operation of...
-
IT Support Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom Get Support IT Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Professional Services Technician to join our team at Get Support IT Services. As a key member of our team, you will play a crucial role in implementing, configuring, and optimizing technology solutions for our clients.Key ResponsibilitiesLead project delivery and ensure smooth operation of...
-
Technical Support Specialist
4 days ago
Oxford, Oxfordshire, United Kingdom Humand Talent Full time £45,000IT Support Analyst OpportunityWe are seeking an experienced IT Support Analyst to join our team at Humand Talent Solutions. As an IT Support Analyst, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Provide technical support and assistance to clients and internal teamsTroubleshoot...