Technical Support Specialist
1 week ago
We are seeking a skilled Technical Customer Service professional to join our team at ProPivotal Staffing. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.
Key Responsibilities:- Provide technical assistance to customers via email, chat, or phone in English and Italian.
- Troubleshoot and resolve technical issues, identifying root causes and implementing effective solutions.
- Collaborate with internal teams to resolve complex issues and improve overall customer experience.
- Develop and maintain a deep understanding of our products and services to provide accurate and timely support.
- 1-3 years of experience in technical customer support, preferably in a bi-lingual environment.
- Basic knowledge of CSS, HTML, and website CMS tools.
- Fluent written and spoken Italian and English.
- Experience in the travel, tourism, or hospitality industries is a plus.
- Competitive hourly rate with performance-based quarterly bonuses.
- Hybrid work model with 2 days in-office.
- Comprehensive benefits package.
- Generous vacation and paid time off policies.
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Technical Support Specialist
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Oxford, Oxfordshire, United Kingdom Paul Mason Consulting Limited Full timeAbout Paul Mason Consulting Limited At Paul Mason Consulting Limited, we recognize the vital role that technology plays in the retail and direct-to-consumer sectors. Our commitment is to deliver adaptable IT services and solutions tailored to our clients' needs. With over two decades of experience, our team has expanded to more than 500 professionals across...
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Technical Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom Copello Full timeCopello is seeking a Technical Specialist to support its clients' Microsoft 365 environmentCopello is a cutting-edge engineering company based in Oxfordshire, and we're looking for a skilled Technical Specialist to join our team on an initial 6-month contract. As a Technical Specialist, you will provide technical support and expertise to our clients,...
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Technical Support Specialist
1 month ago
Oxford, Oxfordshire, United Kingdom Paul Mason Consulting Limited Full timeAbout Us At Paul Mason Consulting Limited, we are dedicated to leveraging technology to enhance retail and direct-to-consumer experiences. With over two decades of expertise, our team of more than 500 professionals is committed to optimizing IT systems for our clients through transparent and straightforward solutions. The Opportunity This position is...
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Housing Support Specialist
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Technical Support Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full time £13 - £15Technical Customer Service RepresentativeWe are seeking a highly skilled Technical Customer Service Representative to join our team at ProPivotal Staffing. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Handle customer inquiries and...
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IT Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Oxford, Oxfordshire, United Kingdom TripAdvisor LLC Full timeTechnical Customer Service AdvisorBókun is a business management software that powers the travel experience industry. As a Technical Customer Service Advisor, you will play a crucial role in delivering exceptional customer support and resolving complex technical issues.Key Responsibilities:Provide timely and effective support to customers via email, chat,...
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IT Support Specialist
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Oxford, Oxfordshire, United Kingdom Get Support IT Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Professional Services Technician to join our team at Get Support IT Services. As a key member of our team, you will play a crucial role in implementing, configuring, and optimizing technology solutions for our clients.Key ResponsibilitiesLead project delivery and ensure smooth operation of...
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IT Support Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom Get Support IT Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Professional Services Technician to join our team at Get Support IT Services. As a key member of our team, you will play a crucial role in implementing, configuring, and optimizing technology solutions for our clients.Key ResponsibilitiesLead project delivery and ensure smooth operation of...
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Technical Support Specialist
7 days ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full timeJob OverviewTechnical Customer Service RoleWe are seeking a skilled Technical Customer Service professional to join our team at ProPivotal Staffing. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and their customers.Key Responsibilities:Provide technical support via email, chat, or...
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Technical Support Specialist
7 days ago
Oxford, Oxfordshire, United Kingdom ProPivotal Staffing Full timeJob OverviewTechnical Customer Service RoleWe are seeking a skilled Technical Customer Service professional to join our team at ProPivotal Staffing. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and their customers.Key Responsibilities:Provide technical support via email, chat, or...
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Technical Support Specialist
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