Cloud Service Owner
4 weeks ago
We are seeking a Technical Service Owner to join our client, Cornwallis Elt Ltd, on an initial 6-month contract. The successful candidate will be part of an exciting area of the business working within a multiplatform environment.
Reporting into the OCI & Oracle Apps Technical Service Lead, this hybrid role serves as a primary escalation point for Application/Technical support specialists. You will provide senior technical assistance to Application users as well as technical support teams. The role acts as a Technical Service Owner for Applications in use within the organisation alongside engagement with various supporting teams (IT Operations, Development, Third parties).
Key responsibilities:
- Provide technical support and guidance to Application users and technical teams
- Serve as a primary escalation point for Application/Technical support specialists
- Act as a Technical Service Owner for Applications in use within the organisation
- Engage with various supporting teams (IT Operations, Development, Third parties)
The ideal candidate will have strong hands-on knowledge in Oracle Applications, experience with Oracle Cloud Infrastructure, and proven knowledge of ITSM tools, Integrations, and Project Management Tools.
Requirements:
- Strong, hands-on knowledge in Oracle Applications
- Experience with Oracle Cloud Infrastructure
- Proven knowledge of ITSM tools, Integrations, and Project Management Tools
- Advanced knowledge in multiplatform environments and data flows
- Ability to manage complex troubleshooting for Applications including Root Cause Analysis & Remediation
The estimated salary for this position is £600 per day. If you are a motivated and experienced professional looking to take on a new challenge, please apply.
This is a fantastic opportunity to work with a leading organisation in London and gain valuable experience in the field of IT service management.
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