Cloud Infrastructure Specialist
2 days ago
Company Overview
At Cloud Decisions, we help organisations transform and innovate by providing them with the right technology to unlock their potential.
We have a wealth of knowledge and experience in helping companies like yours deploy the correct solutions for your needs.
Job Description
We are seeking an experienced Cloud Support Engineer to join our team. The successful candidate will be responsible for managing the configuration of end user devices from point of purchase through to deployment ensuring the end user is satisfied with the end result and informed of progress during the lifecycle.
The day-to-day tasks will involve managing the configuration of end user devices, resolving escalated 1st line support calls and service requests, occasional involvement in internal project work or onsite support visits, and monitoring the progress of requests for support and ensuring users and other interested parties are kept informed.
Salary and Benefits
We offer a competitive salary of up to £32,000 + incredible progression potential.
The successful candidate will also receive benefits that include [insert benefits here].
Required Skills and Qualifications
- A desire to progress and a positive and proactive attitude to self-development.
- An interest in Computing and changes in the IT industry.
- Determination to provide fast, high-quality support services.
- A committed attitude towards first-class customer service.
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