Pharmaceutical Laboratory Support Specialist

4 days ago

Stevenage, Hertfordshire, United Kingdom East and North Hertfordshire NHS Trust Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Quality Control Laboratory Assistant. This role is perfect for someone who enjoys working in a laboratory environment, prioritizing tasks, and providing excellent customer service.

The successful candidate will be responsible for dealing with customers and health professionals on a daily basis, responding to phone calls, receiving and logging samples, processing documentation, and dispatching products to customers. They will also undertake physical, chemical, and microbiological testing and microbiology media preparation.

This is a non-clinical role, and you will not have direct contact with patients or patient specimens. However, you will work in a fast-paced laboratory environment, requiring strong organizational skills and attention to detail.

Key Responsibilities
  • Provide exceptional customer service to internal and external stakeholders
  • Manage the receipt, logging, and dispatch of samples and products
  • Process documentation and maintain accurate records
  • Undertake physical, chemical, and microbiological testing and microbiology media preparation
About Us

We are East and North Hertfordshire NHS Trust, a leading healthcare provider in the region. Our team is dedicated to delivering high-quality care to our patients, and we are committed to supporting our staff in their careers.

We value diversity and inclusion and strive to create an environment that is welcoming to all. We offer flexible working arrangements, training and development opportunities, and a competitive salary package.

Requirements
  • NVQ 2 or equivalent level of relevant work experience
  • Previous relevant experience in a laboratory setting
  • Good verbal and written communication skills
  • High level of customer care awareness and interpersonal skills
  • IT skills, including Microsoft Office and data entry
Benefits

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits, including:

  • Pension scheme
  • Flexible working arrangements
  • Training and development opportunities
  • Discounts on food, shopping, and leisure activities

As a valued member of our team, you will have access to our employee assistance program, which offers confidential support and guidance on a range of topics, including mental health, relationships, and financial wellbeing.

Equality and Diversity

We are committed to creating a diverse and inclusive workplace, where everyone feels valued and supported. We welcome applications from candidates from all backgrounds and aim to provide a fair and accessible recruitment process.

Please note that we are unable to sponsor visa applications at this time. If you require any reasonable adjustments during the recruitment process, please let us know, and we will do our best to accommodate your needs.

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