Biopharmaceutical OT Support Specialist
1 month ago
Job Summary:
Skills Alliance is seeking a highly skilled and proactive OT Support Specialist to support the operational technology (OT) systems critical to our biopharmaceutical laboratories and manufacturing environments.
Key Responsibilities:
Provide ongoing support for OT hardware, software, and system connectivity, ensuring integration with the supporting PC systems.
Perform systems administration and operational support for OT environments, including laboratory software, process control systems, and plant instrumentation.
Monitor, manage, and optimise complex OT platforms and equipment, ensuring high performance and uptime.
Lead and provide guidance on OT-related projects, from software/systems implementation to validation and integration into operations.
Act as a liaison between operations, QC, IT, third-party vendors, and Engineering to troubleshoot and resolve issues.
Ensure that OT systems are maintained according to GxP, GMP, and cybersecurity standards, particularly ISA-95 security principles.
Stay ahead of the OT technology roadmap by planning upgrades for legacy systems and ensuring that critical systems are patched and up to date.
Manage risks related to OT hardware and software, ensuring stability, security, and availability across systems.
Provide hands-on operational support for OT environments, including setup, configuration, and troubleshooting.
Contribute to GxP-compliant system documentation, test plans, and user acceptance testing.
Requirements:
5+ years of experience in IT design, build, and operational support.
~3+ years in a similar role, supporting systems in a laboratory or manufacturing environment, ideally in the healthcare or pharmaceutical industry.
~ Hands-on experience with IT infrastructure, networking, Active Directory (AD), and Windows operating systems.
Preferred Qualifications:
Knowledge of Windows-based OT environments and storage solutions.
Agile and responsive, with the ability to adapt quickly to shifting priorities.
Experience in developing design patterns and implementation standards.
Experience with creating and maintaining system implementation and operational procedures.
Degree in Information Technology, Engineering, or a related field (preferred but not required).
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