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Quality Control Laboratory Assistant
1 month ago
About the Role
We are seeking a highly organized and detail-oriented Quality Control Laboratory Assistant to join our team at East and North Hertfordshire NHS Trust. As a Quality Control Laboratory Assistant, you will play a crucial role in supporting the Quality Control Department in providing pharmaceutical and scientific services to NHS Trusts, private healthcare providers, and commercial organizations.
Main Responsibilities
Key responsibilities of the role include dealing with customers and health professionals on a first-line contact/response basis, answering phone calls, receiving and logging samples, processing documentation, samples, and products, and dispatching them to customers. You will also be responsible for undertaking physical, chemical, and microbiological testing and microbiology media preparation.
Requirements
To be successful in this role, you will need to have relevant NVQ 2 or equivalent level of relevant work experience, previous relevant experience, and good verbal and written communication skills. You will also need to have high-level customer care awareness and good interpersonal skills, including a clear and courteous telephone manner. Additionally, you will need to have good IT skills, including the use of Microsoft Word, Excel, Access, and databases, as well as office procedures such as data entry, document filing, and archiving.
Working Environment
The working hours for this role are 08:30am to 5pm, Monday to Friday, with occasional out-of-hours and weekend work required. You will be working in a laboratory environment and will need to be organized to meet deadlines and able to prioritize your workload in a busy environment.
About Us
East and North Hertfordshire NHS Trust is a leading healthcare provider in the region, offering a range of general and specialist services. We are proud of our dedicated staff and our commitment to providing high-quality, compassionate care to our patients. We are committed to a positive work-life balance for our employees and encourage flexible working patterns.
