Quality Control Laboratory Assistant

3 weeks ago

Stevenage, Hertfordshire, United Kingdom East and North Hertfordshire NHS Trust Full time
Job Overview

We are seeking a highly organized and detail-oriented Quality Control Laboratory Assistant to join our team at East and North Hertfordshire NHS Trust. As a Quality Control Laboratory Assistant, you will play a crucial role in ensuring the quality and accuracy of our laboratory services.

The Quality Control Department at our trust is a specialist unit providing pharmaceutical and scientific services to NHS Trusts, private healthcare providers, and commercial organizations. We are looking for an enthusiastic, reliable, and conscientious individual who has a keen eye for detail and a strong work ethic.

This is a non-clinical role, and you will not be in contact with patients or any patient specimens. However, you will work in a laboratory environment and will be responsible for supporting various functions of the Quality Control laboratories.

You will need to be organized to meet deadlines and able to prioritize your workload in a busy environment. Training for this role will be provided, and ongoing support from senior staff will be available.

Main Duties of the Job

As a Quality Control Laboratory Assistant, your duties will include:

  • Dealing with customers and health professionals on a first-line contact/response basis
  • Answering phone calls, receiving and logging samples, processing documentation, samples, and products, and dispatching them to customers
  • Undertaking physical, chemical, and microbiological testing and microbiology media preparation

You will also be responsible for working accurately and concentrating on repetitive tasks. Good literacy and numeracy skills are essential for this role.

Working for Our Organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide. Our 6,000-strong dedicated staff ensure our patients receive the best care. We run several hospitals, including The Lister Hospital, New Queen Elizabeth II, Hertford County, and Mount Vernon Cancer Centre.

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, with our staff and patients at the heart of delivering this ambitious agenda.

Person Specification

The ideal candidate will have:

  • Relevant NVQ 2 or equivalent level of relevant work experience
  • Previous relevant experience
  • Good verbal and written communication skills, including legible handwriting
  • High-level customer care awareness and good interpersonal skills
  • Good IT skills, including Microsoft Word, Excel, Access, and databases
  • Office procedures, data entry, document filing, and archiving
  • Ability to work accurately and concentrate on repetitive tasks
  • Good literacy and numeracy skills

We are committed to equality, diversity, and inclusion for all job applicants, staff, patients, and the wider community. We want to create a workforce that represents the communities we serve. We are on a journey to become a more inclusive organization and welcome applications from everyone, regardless of their background.

We understand the importance of balancing work and home life. We are committed to supporting flexible working for our staff wherever possible and offer opportunities for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format or would like to discuss how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net

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