Quality Control Laboratory Assistant

4 weeks ago

Stevenage, Hertfordshire, United Kingdom East and North Hertfordshire NHS Trust Full time
Job Overview

We are seeking a highly organized and detail-oriented Quality Control Laboratory Assistant to join our team at East and North Hertfordshire NHS Trust. As a Quality Control Laboratory Assistant, you will play a crucial role in ensuring the quality and accuracy of our laboratory services.

The Quality Control Department at Lister hospital is a specialist unit providing pharmaceutical and scientific services to NHS Trusts, private healthcare providers, and commercial organizations. We are looking for an enthusiastic, reliable, and conscientious individual who has a keen eye for detail and a strong work ethic.

This is a non-clinical role, and you will not be in contact with patients or any patient specimens. However, you will work in a laboratory environment and will be responsible for supporting various functions of the Quality Control laboratories.

You will need to be organized to meet deadlines and able to prioritize your workload in a busy environment. Training for this role will be provided, and ongoing support from senior staff will be available.

Main Duties of the Job

As a Quality Control Laboratory Assistant, your duties will include:

  • Dealing with customers and health professionals on a first-line contact/response basis
  • Answering phone calls, receiving and logging samples, processing documentation, samples, and products, and dispatching them to customers
  • Undertaking physical, chemical, and microbiological testing and microbiology media preparation

You will also be responsible for maintaining accurate records and ensuring the quality and integrity of our laboratory services.

Working for Our Organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide, and our 6,000 or so dedicated staff ensure our patients receive the best care. Our ability to be flexible and innovative in the way we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.

Person Specification

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Our Values

We want our staff to believe in, demonstrate, and live our values in everything we do.

Include: We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate, and grow together.

Respect: We create a safe environment where we are curious about the lived experience of others, seek out best practice, and are open to listening and hearing new ideas.

Improve: We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Committed to Our Community

East and North Hertfordshire NHS Trust is committed to equality, diversity, and inclusion for all job applicants, staff, patients, and the wider community. We want to create a workforce that represents the communities we serve. We are on a journey to become a more inclusive organization and welcome applications from everyone regardless of their background.

We understand the importance of balancing work and home life. We are committed to supporting flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans, and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

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