Customer Engagement and Growth Expert

3 days ago


Manchester, United Kingdom Betting Jobs Full time
Job Title: Customer Engagement and Growth Expert

BettingJobs is proud to partner with a renowned iGaming company in Manchester, seeking an experienced Customer Engagement and Growth Expert to join their team. This exciting opportunity offers a customer retention specialist the chance to drive business growth through innovative initiatives and develop a loyal customer base.

About the Company:
The company operates as a leading iGaming provider in Manchester, dedicated to delivering exceptional entertainment experiences to players worldwide. With a strong commitment to innovation and customer satisfaction, they strive to create engaging products that cater to diverse tastes and preferences.

Job Summary:
The Customer Engagement and Growth Expert will play a crucial role in driving business growth through customer-centric strategies. Key responsibilities include developing and executing customer engagement initiatives, analyzing customer data, collaborating with cross-functional teams, and monitoring KPIs to measure success.

Key Responsibilities:
- Develop and implement customer engagement strategies to enhance customer loyalty and drive revenue growth
- Analyze customer data to identify trends and opportunities for growth
- Collaborate with cross-functional teams to improve player experience and loyalty programs
- Monitor and report on KPIs to measure success

Requirements:
- 3+ years of experience in customer retention or related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Familiarity with CRM systems and data analysis tools

Salary and Benefits:
- Competitive salary: £50,000 - £65,000 per annum
- Opportunity to work with a leading iGaming company in Manchester
- Collaborative and dynamic work environment
- Comprehensive benefits package including health insurance, pension scheme, and annual leave

About Us:
BettingJobs is a trusted recruitment agency in the iGaming industry, recognized for our expertise, exceptional customer service, and ability to deliver top talent to our clients.

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