Front Office Operations Lead

2 days ago


London, Greater London, United Kingdom Nobu Hotel London Shoreditch Full time

Nobu Hotel London Shoreditch is a unique and exciting workplace that offers a blend of creative energy and luxury hospitality. As a Duty Manager, you will play a key role in delivering exceptional guest experiences and contributing to the success of our hotel.

The estimated salary for this role is £50,000 - £60,000 per annum, depending on experience. We offer a range of benefits, including access to wellness programs, financial wellbeing support, and exclusive rates at Nobu hotels and restaurants.

As a member of our team, you will have the opportunity to develop your skills and knowledge, working with experienced professionals who share your passion for hospitality. You will also have access to training and development programs, including apprenticeships and career mapping.

We are committed to building an inclusive and diverse work environment, where everyone feels valued and supported. If you are passionate about delivering exceptional guest experiences and contributing to the success of our hotel, we would love to hear from you.

  • Lead the Front Office team in delivering exceptional guest experiences
  • Oversee the daily operations of the Front Office, including managing the reception desk and coordinating room assignments
  • Ensure seamless communication with guests and colleagues, establishing rapport and providing personalized support
  • Develop and support the Front of House team to deliver exceptional service and achieve departmental KPIs


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