Assistant Front Office Team Lead
4 weeks ago
About the Job
We are seeking an experienced Assistant Front Office Team Lead to join our team at Marriott International. As a key member of our front office team, you will be responsible for supporting the front office manager and contributing to the smooth operation of the front desk.
About You
- You have a strong background in hospitality and experience in working in a fast-paced front office environment.
- You possess excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
- You are able to work well under pressure and adapt to changing situations.
The Role
As an Assistant Front Office Team Lead, you will:
- Support the front office manager in coordinating the activities of the front desk team.
- Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
- Assist with monitoring and controlling front office expenses, ensuring compliance with budgetary requirements.
- Contribute to the development and implementation of strategies to improve front office operations and increase customer satisfaction.
What We Offer
- A competitive salary of £30,000 - £40,000 per annum, depending on experience.
- Ongoing training and development opportunities to help you grow your career.
- A dynamic and supportive work environment.
- The opportunity to work for a leading international hotel chain.
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