Assistant Front Office Team Lead

4 weeks ago


London, Greater London, United Kingdom Marriott International Full time
Job Title: Assistant Front Office Team Lead

About the Job

We are seeking an experienced Assistant Front Office Team Lead to join our team at Marriott International. As a key member of our front office team, you will be responsible for supporting the front office manager and contributing to the smooth operation of the front desk.

About You

  • You have a strong background in hospitality and experience in working in a fast-paced front office environment.
  • You possess excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • You are able to work well under pressure and adapt to changing situations.

The Role

As an Assistant Front Office Team Lead, you will:

  • Support the front office manager in coordinating the activities of the front desk team.
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Assist with monitoring and controlling front office expenses, ensuring compliance with budgetary requirements.
  • Contribute to the development and implementation of strategies to improve front office operations and increase customer satisfaction.

What We Offer

  • A competitive salary of £30,000 - £40,000 per annum, depending on experience.
  • Ongoing training and development opportunities to help you grow your career.
  • A dynamic and supportive work environment.
  • The opportunity to work for a leading international hotel chain.


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