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Receptionist

2 months ago

Stowmarket, Suffolk, United Kingdom Primary Care Careers Full time

About the Role

We are seeking a highly organized and efficient Receptionist to join our team at Primary Care Careers. As a Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.

Main Responsibilities

  • Provide administrative support to the practice team, including managing appointments, patient records, and correspondence.
  • Offer excellent customer service to patients, responding to their queries and concerns in a professional and polite manner.
  • Operate the practice's appointment booking system, including AMGP, and ensure accurate and up-to-date records.
  • Assist with patient inquiries, either in person or via the telephone, and provide information on practice services and policies.
  • Undertake a range of administrative tasks, including data entry, photocopying, and managing clinical systems.
  • Provide holiday and sickness cover for the reception team, ensuring continuity of service.

About Us

Primary Care Careers is a dynamic and innovative partnership of GP surgeries in Suffolk, serving over 130,000 patients. We are committed to delivering high-quality healthcare services and offer a range of benefits to our staff, including a competitive salary, pension scheme, and opportunities for professional development.

Benefits

  • NHS pension scheme
  • Life insurance
  • Family benefits, including an adult dependents pension and children's pension
  • Ill health benefits
  • 20% employer contribution
  • Electric car salary sacrifice scheme
  • Proper pay, Living Wage Foundation accredited
  • Eye care vouchers
  • Health service discounts
  • 6 weeks' annual leave (FTE)
  • 1 week's study leave
  • Medical Defence top-up fees paid
  • Regular support and mentoring
  • Strong emphasis on education
  • Enhanced maternity and paternity terms