Dental Receptionist

Responsibilities:

- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments using the dental office's phone system
- Verify patient insurance coverage and collect necessary information for billing purposes
- Assist with patient registration and update patient records as needed
- Provide information to patients regarding dental procedures, treatments, and fees
- Maintain a clean and organized reception area
- Handle patient inquiries and resolve any issues or concerns
- Collaborate with dental staff to ensure smooth patient flow and efficient office operations

**Experience**:

- Previous experience working in a dental office or medical receptionist role is preferred
- Familiarity with dental terminology, procedures, and insurance billing is a plus
- Strong communication skills, both verbal and written
- Excellent customer service skills and the ability to work well with a diverse patient population
- Proficient in using phone systems and computer software for scheduling appointments and managing patient records

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

**Job Types**: Full-time, Permanent

**Salary**: £8.00-£10.50 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Stowmarket, Suffolk: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person