Receptionist
3 weeks ago
About the Role
We are seeking a highly organized and efficient Receptionist to join our team at Suffolk Primary Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.
Key Responsibilities
- Provide a warm and welcoming experience for patients, responding to their queries and concerns in a professional and courteous manner.
- Manage patient appointments, including scheduling, rescheduling, and cancelling appointments as needed.
- Process patient registrations, updates, and cancellations, ensuring accurate and timely entry of data into our systems.
- Handle incoming and outgoing mail, faxes, and other correspondence, maintaining confidentiality and discretion at all times.
- Assist with administrative tasks, such as data entry, filing, and photocopying, to ensure the smooth operation of our practice.
- Develop and maintain a thorough understanding of our practice's policies, procedures, and systems, including SystmOne.
- Collaborate with our clinical team to ensure seamless communication and coordination of patient care.
Requirements
- GCSE grade A to C in English and Maths
- Experience of working in a GP practice or similar healthcare setting
- Proficiency in using SystmOne or similar clinical systems
What We Offer
We are committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. As a valued member of our team, you will enjoy a range of benefits, including a competitive salary, comprehensive training, and a chance to make a real difference in the lives of our patients.
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