Receptionist

3 weeks ago


Stowmarket, Suffolk, United Kingdom Suffolk Primary Care Full time

About the Role

We are seeking a highly organized and efficient Receptionist to join our team at Suffolk Primary Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities

  • Provide a warm and welcoming experience for patients, responding to their queries and concerns in a professional and courteous manner.
  • Manage patient appointments, including scheduling, rescheduling, and cancelling appointments as needed.
  • Process patient registrations, updates, and cancellations, ensuring accurate and timely entry of data into our systems.
  • Handle incoming and outgoing mail, faxes, and other correspondence, maintaining confidentiality and discretion at all times.
  • Assist with administrative tasks, such as data entry, filing, and photocopying, to ensure the smooth operation of our practice.
  • Develop and maintain a thorough understanding of our practice's policies, procedures, and systems, including SystmOne.
  • Collaborate with our clinical team to ensure seamless communication and coordination of patient care.

Requirements

  • GCSE grade A to C in English and Maths
  • Experience of working in a GP practice or similar healthcare setting
  • Proficiency in using SystmOne or similar clinical systems

What We Offer

We are committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. As a valued member of our team, you will enjoy a range of benefits, including a competitive salary, comprehensive training, and a chance to make a real difference in the lives of our patients.


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