Receptionist
4 weeks ago
About the Role
We are seeking a highly organized and efficient Receptionist to join our team at Suffolk Primary Care. As a key member of our practice team, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities
- Provide a warm and welcoming experience for patients, responding to their queries and concerns in a professional and courteous manner.
- Manage patient appointments, including scheduling, rescheduling, and cancellations, ensuring seamless communication with the clinical team.
- Process patient information, including registration, updates, and data entry, maintaining accurate and up-to-date records.
- Handle incoming and outgoing mail, faxes, and other correspondence, ensuring timely and secure delivery.
- Assist with various administrative tasks, such as photocopying, filing, and data entry, to support the smooth operation of the practice.
- Collaborate with the clinical team to ensure continuity of care, maintaining confidentiality and adhering to data protection policies.
Requirements
- GCSE grade A to C in English and Maths
- Desirable experience in a GP practice or similar healthcare setting
- Proficiency in using SystmOne or similar clinical systems
What We Offer
Suffolk Primary Care is committed to providing a supportive and inclusive work environment. As a valued member of our team, you will enjoy a range of benefits, including:
- NHS Pension Scheme
- Life insurance
- Family benefits, including an adult dependents pension and children's pension
- Ill health benefits
- 20% employer contribution
- Electric Car Salary Sacrifice Scheme
- No deposit, no credit check, fully comprehensive insurance, servicing, and tyres
- Breakdown cover
- Up to £2,000 contribution from SPC subject to conditions
- Proper Pay & Cost of Living Benefits
- Living Wage Foundation Accredited
- GP Remote Working
- Eye Care Vouchers Health Service Discounts
- Annual Leave - Minimum 33 days including bank holidays FTE with enhancements for long service
- Enhanced Maternity & Paternity terms
- High street discounts through our own online portal
- Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis
- Cycle to Work Salary Sacrifice Scheme
- Gym Salary Sacrifice Scheme
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