Receptionist
2 weeks ago
About the Role
We are seeking a highly organized and efficient Receptionist to join our team at Suffolk Primary Care. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and visitors.
Key Responsibilities
- Provide administrative support to the practice team, including answering telephone calls, responding to emails, and managing patient records.
- Manage the reception area, ensuring it is clean, tidy, and well-organized.
- Process patient appointments, including booking, cancelling, and rescheduling.
- Handle patient queries and concerns in a professional and empathetic manner.
- Collaborate with the practice team to ensure seamless communication and efficient workflow.
Requirements
- GCSE grade A to C in English and Maths.
- Experience working in a healthcare setting, preferably in a GP practice.
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently in a fast-paced environment.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
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