Receptionist - Administrative Support
3 weeks ago
Job Summary:
Suffolk Primary Care is seeking a skilled and friendly Receptionist to join our team. As a Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.
Key Responsibilities:
* Greet patients and visitors, handling their enquiries in a professional manner
* Handle telephone enquiries, providing accurate and timely information
* Instruct patients on the correct use of the Automatic Check-in Machine
* Make, alter and update appointments for patients on the computer systems according to set protocols
* Assist with patient enquiries on the telephone, providing accurate and helpful information
* Accurately extract and re-file patient records as and when required
* Provide advice and information to all users and visitors of Violet Hill House and associated health teams
Requirements:
* GCSE grade A to C in English and Maths
* Experience of working in a GP practice is desirable
* Experience using SystmOne is desirable
Benefits:
* NHS Pension Scheme
* Life insurance
* Family benefits including an adult dependents pension and children's pension
* Ill health benefits
* 20% employer contribution
* Electric Car Salary Sacrifice Scheme
* No deposit
* No credit check
* Fully comprehensive insurance
* Servicing and tyres
* Breakdown cover
* Up to £2,000 contribution from SPC subject to conditions
* Proper Pay & Cost of Living Benefits
* Living Wage Foundation Accredited
* GP Remote Working
* Eye Care Vouchers Health Service Discounts
* Annual Leave - Minimum 33 days including bank holidays FTE with enhancements for long service
* Enhanced Maternity & Paternity terms
* High street discounts through our own online portal
* Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis
* Cycle to Work Salary Sacrifice Scheme
* Gym Salary Sacrifice Scheme
About Us:
Suffolk Primary Care is an innovative partnership of Suffolk GP surgeries. We are committed to providing high-quality healthcare to our patients and are seeking a skilled and friendly Receptionist to join our team.
If you are a motivated and organized individual with excellent communication skills, we would love to hear from you.
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