Quality and Governance Coordinator

4 weeks ago


Liverpool, Liverpool, United Kingdom Primary Care 24 Full time

About the Role

We are seeking a highly skilled Quality and Governance Coordinator to join our team at Primary Care 24. As a key member of our Quality Team, you will provide efficient and comprehensive support to the Clinical Quality and Governance Manager and the wider Quality Team.

Key Responsibilities

  • Assist the Clinical Quality and Governance Manager in the management of clinical quality and governance across the business.
  • Provide administrative support, including agenda preparation and minutes, for quality and governance related meetings.
  • Contribute to weekly, monthly, quarterly and yearly reports with the production of timely data in relation to quality and clinical governance.
  • Work with members of the quality team and others across the business to coordinate a collaborative approach to the production of the annual quality report.
  • Provide other administrative support to the quality team as appropriate.
  • Attend quality team meetings and other meetings as required.
  • Have day-to-day responsibility for the management of the Datix reporting system in relation to patient safety incidents.

About You

  • ECDL or ability to demonstrate proficiency in Microsoft Office Professional (Word, PowerPoint, Access and Excel).
  • Experience of managing challenging and sensitive enquiries on the telephone with the ability to remain calm, resilient and applying tact and empathy.
  • Knowledge and understanding of healthcare regulations.
  • Experience of working within similar governance/quality role in healthcare provider.
  • Knowledge of Datix Risk Management System.

What We Offer

  • Permanent opportunity.
  • £26,136 to £28,000 per annum DOE.
  • Located in Wavertree L13 with travel required across PC24 sites.
  • NHS pension scheme.
  • 27 days annual leave.
  • NHS car fleet scheme T&Cs apply.
  • Casual dress working environment.
  • Ride to work scheme.
  • Long service awards.


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