Helpdesk Coordinator Senior
1 week ago
This is an exciting opportunity for a dedicated individual to join our team at Burton Bolton & Rose Recruitment Services Ltd as a Helpdesk Coordinator Senior. As a key member of our maintenance team, you will play a crucial role in ensuring the smooth operation of our residential housing services.
Key Responsibilities:- Coordinate maintenance requirements for residential housing tenants by scheduling repairs and maintenance tasks efficiently.
- Liaise with tenants over the phone to discuss their needs and preferences, providing exceptional customer service.
- Prepare job sheets, allocate work to the maintenance team, and schedule tasks to meet deadlines.
- Log call details on our computer system and update the database regularly to ensure accurate records.
- Track maintenance and repair job progress from initiation to completion, monitoring quality and timeliness.
- Verify tenant satisfaction with the service provided after completion, making improvements where necessary.
The estimated salary for this position is £32,000 - £40,000 per annum, depending on experience and qualifications.
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Helpdesk Coordinator
4 weeks ago
London, Greater London, United Kingdom CBRE Full timeJob Title: Helpdesk CoordinatorCBRE Global Workplace Solutions is a leading provider of facilities and corporate real estate management. We are seeking a Helpdesk Coordinator to join our team in London.Key Responsibilities:Provide exceptional customer service and business support to contribute to the growth and success of the Business.Manage the CAFM system...
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Maintenance Helpdesk Coordinator
4 weeks ago
London, Greater London, United Kingdom CMS - Recruitment Full timeJob SummaryThe Shift Maintenance Helpdesk Coordinator will be responsible for the planning and dispatching of Reactive Works, Raising Purchase Orders, and Completing work orders and adding log notes.Key ResponsibilitiesCollate operations data as directed by managersProvide service to internal and external clientsSecurity Clearance RequirementsDue to the...
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Estate Helpdesk Coordinator
2 weeks ago
London, Greater London, United Kingdom london-business-school Full timeRole OverviewWe are seeking an experienced Estate Helpdesk Coordinator to join our Campus Services and Estates team at London Business School. This is a fantastic opportunity to provide high-quality support services to various stakeholders, including colleagues and contractors.Main ResponsibilitiesProvide exceptional customer service to multiple...
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Helpdesk Operations Manager
1 week ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeWe have an opening for a Helpdesk Operations Manager at Vertex IT Solutions Ltd.The estimated salary for this role is £25,000 - £30,000 per annum.About the Position:This is a shift-based role that requires managing the Helpdesk system and providing first line support to users.Key Tasks:Log all telephone calls on the Helpdesk system and resolve user...
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Senior Facilities and Purchasing Coordinator
4 weeks ago
London, Greater London, United Kingdom Wound and Burn Centers of America Full timeJob Title: Senior Facilities and Purchasing CoordinatorWe are seeking an experienced Senior Facilities and Purchasing Coordinator to join our facilities management department. The successful candidate will be responsible for delivering a wide range of administrative and site activities, supporting the delivery of an effective, consistent, and best-in-class...
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Helpdesk Operations Manager
1 week ago
London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeWe are seeking a highly motivated and experienced Helpdesk Operations Manager to join our team. In this role, you will be responsible for coordinating maintenance requirements for residential housing tenants.Main Responsibilities:Liaising with tenants over the phone to schedule repairs or maintenancePreparing job sheets, allocating work to the maintenance...
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Helpdesk Services Coordinator
1 week ago
London, Greater London, United Kingdom COREcruitment Full timeJob Description: We're looking for an experienced IT and AV Operations Manager to join our team at COREcruitment. As an IT and AV Operations Manager, you will be responsible for managing the day-to-day operation of our IT and AV systems, providing technical support to our team members and clients, and collaborating with external vendors and support services...
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Helpdesk Operations Lead
1 week ago
London, Greater London, United Kingdom THE NATIONAL GALLERY Full timeThe National Gallery is a world-renowned museum seeking an experienced professional to lead the Service Desk function within its Information Systems (IS) Department. As Helpdesk Operations Lead, you will be responsible for overseeing daily operations, ensuring high levels of customer satisfaction and quality technical support services.As part of this role,...
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Facilities Helpdesk and Administration Support
1 month ago
London, Greater London, United Kingdom National Theatre Productions (ntp) Full timeWe are seeking a skilled Facilities Helpdesk and Administration Support to join our National Theatre Facilities Team on a 12-month Fixed Term Contract.The purpose of this role is to provide an office presence for our internal Helpdesk, channelling requests for repairs or improvements to the building to the appropriate team, or team member, using MRI...
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Facilities Coordinator
1 month ago
London, Greater London, United Kingdom Cobalt Consulting (UK) Ltd Full timeCobalt Consulting (UK) Ltd is seeking a skilled Facilities Coordinator to join their team at a Grade A multi-let commercial office development in Central London.You will be part of the on-site building management team, delivering a top-tier total FM service for commercial tenants. Your responsibilities will include assisting with day-to-day operations,...
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Workplace Experience Coordinator
3 weeks ago
London, Greater London, United Kingdom CBW Staffing Solutions Full timeJob Title: Workplace Experience CoordinatorWe are seeking a highly organized and proactive Workplace Experience Coordinator to join our team at CBW Staffing Solutions. The successful candidate will be responsible for scheduling reactive and help desk call outs, reviewing jobs received during the working day, and allocating them accordingly to engineers....
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Senior Facilities and Purchasing Coordinator
1 month ago
London, Greater London, United Kingdom BNP Paribas Real Estate Full timeAbout the RoleBNP Paribas Real Estate is seeking a Senior Facilities and Purchasing Coordinator to join our facilities management department. As a key member of the team, you will be responsible for delivering a wide range of administrative and site activities to support the delivery of an effective, consistent, and best-in-class facilities management...
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Technical Helpdesk Engineer
1 week ago
London, Greater London, United Kingdom In Technology Group Full timeKey Skills and QualificationsWe are seeking a highly skilled 1st Line Engineer to join our team in Lancaster, Lancashire. As a key member of our IT support team, you will be responsible for providing first-level technical assistance to our clients.Key ResponsibilitiesYour primary duties will include:Providing technical support to clients via phone, email, or...
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Facilities and Procurement Coordinator
1 month ago
London, Greater London, United Kingdom Wound and Burn Centers of America Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Facilities and Purchasing Coordinator to join our facilities management department. The successful candidate will be responsible for delivering a wide range of administrative and site activities to support the delivery of an effective, consistent, and best-in-class facilities management...
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London, Greater London, United Kingdom CMS - Recruitment Full timeAre you looking for a challenging and dynamic role within the facilities maintenance industry? We have an exciting opportunity for a Shift Maintenance Helpdesk Coordinator to join our team at CMS - Recruitment, based in London.About the RoleThe successful candidate will be responsible for planning and dispatching Reactive Works, raising purchase orders,...
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Facilities Management Coordinator
4 weeks ago
London, Greater London, United Kingdom CBW Staffing Solutions Full timeWorkplace Experience Coordinator OpportunityCBW Staffing Solutions is seeking a skilled Workplace Experience Coordinator to join their team. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring seamless day-to-day operations.Key Responsibilities:Schedule and manage reactive and help desk call...
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Senior Contract Support Coordinator
3 weeks ago
London, Greater London, United Kingdom Integral UK Full timeJob Title: Contract Support AdministratorJob Summary:We are seeking a skilled Contract Support Administrator to join our team at Integral UK. As a key member of our facilities management team, you will provide administrative support to our on-site team, ensuring the smooth running of our office systems. This includes coordinating our helpdesk system,...
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Senior Oracle Helpdesk and Security Specialist
4 weeks ago
London, Greater London, United Kingdom Service Care Solutions Ltd Full timeJob DescriptionService Care Solutions Ltd is currently recruiting for an Oracle Helpdesk and Security Specialist to join a team on a temporary basis. The postholder will be responsible for implementing Oracle Fusion Internal Service Request and related tasks.The successful candidate will have experience in implementing Oracle Fusion or similar ERP systems...
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Senior Facilities Coordinator
1 week ago
London, Greater London, United Kingdom Cobalt Consulting (UK) Ltd Full timeCobalt Consulting (UK) Ltd: Assistant Building Manager PositionWe are seeking an experienced Assistant Building Manager to join our team on a fixed-term contract basis. As part of our on-site building management team, you will deliver exceptional facilities management services to a diverse range of commercial tenants.This role offers the ideal platform for...
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Digital Operations Coordinator
3 days ago
London, Greater London, United Kingdom Alphasights Full timeJob Title: Digital Operations CoordinatorWe are seeking a highly organized Digital Operations Coordinator to join our IT Engineering team at Alphasights in London. As a key member of our team, you will be responsible for coordinating the deployment of IT projects, ensuring seamless execution and minimal downtime.Key Responsibilities:Coordinate the deployment...