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Helpdesk Services Coordinator

2 months ago

London, Greater London, United Kingdom COREcruitment Full time
Job Description:

We're looking for an experienced IT and AV Operations Manager to join our team at COREcruitment. As an IT and AV Operations Manager, you will be responsible for managing the day-to-day operation of our IT and AV systems, providing technical support to our team members and clients, and collaborating with external vendors and support services to resolve complex technical issues.

Key Responsibilities:

  • Oversee the installation, maintenance, and troubleshooting of IT and AV hardware and software.
  • Provide technical support to team members and clients via phone, email, or on-site visits.
  • Collaborate with external vendors and support services to resolve complex technical issues.

Requirements:

  • 2+ years of experience in a helpdesk or technical support role.
  • Strong knowledge of IT and AV systems, including hardware, software, and networking.
  • Excellent communication and problem-solving skills.

Salary: £45,000 - £55,000 per annum

Benefits:

  • 20 days' annual leave plus bank holidays
  • Medical cashback scheme
  • Enhanced pension contributions
  • Season ticket loan scheme
  • Employee Assistance Programs
  • Staff discounts