Helpdesk Engineer Specialist

3 days ago


London, Greater London, United Kingdom In Technology Group Full time

**Job Description:** Helpdesk Engineer Specialist

We are looking for an experienced Helpdesk Engineer Specialist to join our team in Central London. As a key member of our IT department, you will be responsible for providing technical support to our clients and ensuring that all IT systems are running smoothly.

**Responsibilities:**

  • Log all calls using the IT Helpdesk System and ensure all issues are resolved within agreed timescales.
  • Support Windows platforms, Active Directory, and Office 365 administration.
  • Create and maintain computer images for Windows 10 and laptops.
  • Assist with video conferencing requirements and coordinate with IT suppliers for the purchasing of IT equipment.

**Requirements:**

  • Computer-related degree or equivalent industry experience.
  • Minimum 4 years working in a similar role.
  • Microsoft certifications are a bonus.
  • O365/Exchange experience is a must.

**Benefits:*

  • Competitive salary of £45,000-£55,000 per annum.
  • Hybrid working arrangement.
  • Company Pension.
  • Great Holiday package.
  • Training opportunities.

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