Helpdesk Engineer Specialist
3 days ago
**Job Description:** Helpdesk Engineer Specialist
We are looking for an experienced Helpdesk Engineer Specialist to join our team in Central London. As a key member of our IT department, you will be responsible for providing technical support to our clients and ensuring that all IT systems are running smoothly.
**Responsibilities:**
- Log all calls using the IT Helpdesk System and ensure all issues are resolved within agreed timescales.
- Support Windows platforms, Active Directory, and Office 365 administration.
- Create and maintain computer images for Windows 10 and laptops.
- Assist with video conferencing requirements and coordinate with IT suppliers for the purchasing of IT equipment.
**Requirements:**
- Computer-related degree or equivalent industry experience.
- Minimum 4 years working in a similar role.
- Microsoft certifications are a bonus.
- O365/Exchange experience is a must.
**Benefits:*
- Competitive salary of £45,000-£55,000 per annum.
- Hybrid working arrangement.
- Company Pension.
- Great Holiday package.
- Training opportunities.
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