Hospitality Operations Manager
1 week ago
Hospitality Operations Manager
About the Role:We are seeking a highly skilled and ambitious Hospitality Operations Manager to join our team at Sofitel Heathrow T5. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of our brand strategy and initiatives while maintaining high standards of guest satisfaction and business incentives.
Key Responsibilities:- Maintaining costs and profitability through effective financial management and cash handling procedures.
- BUILDING A HIGH-PERFORMING TEAM BY RECRUITING AND DEVELOPING CORE MEMBERS.
- Assessing employee performance through regular reviews and identifying training needs for departmental growth.
- Motivating staff through recognition, reward, training, and development programs.
- Focusing on exceptional guest experiences and collaborating with senior management when necessary.
- A minimum of Food Hygiene/Health & Safety Certificate and excellent service quality standards driven attitude.
- Full understanding of financial aspects of an F&B operation and experience working with Micros/Fidelio systems.
- Possession of an alcohol license holder certification and knowledge of P&L statements.
Estimated salary: £45,000 - £60,000 per annum based on location and industry standards.
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Hospitality Operations Manager
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Hospitality Operations Manager
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Heathrow Airport Hospitality Director
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4 weeks ago
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