Hospitality Operations Manager

5 days ago


Longford, Telford and Wrekin, United Kingdom Arora Group Full time

A premium opportunity for a results-driven operations professional has emerged at Arora Group.

As a senior manager, you will oversee the implementation of our brand strategy and initiatives while ensuring the smooth operation of our luxury establishments. Your exceptional leadership skills will be pivotal in driving guest satisfaction and business success.

This role offers a unique chance to develop your skills in a high-end environment. You will lead by example, fostering a culture of excellence and encouraging your team to deliver exceptional service standards.

Main Responsibilities:

  • Monitor and maintain costs and profitability
  • Implement effective cash handling and accounting procedures
  • Develop and motivate a high-performing team
  • Identify training needs and conduct performance reviews
  • Maintain a focus on guest satisfaction
  • Collaborate with the senior management team as required

Requirements:

  • Food Hygiene/Health & Safety Certificate
  • High service quality standards driven
  • Full understanding of financial aspects of an F&B operation
  • Proficiency in Micros/Fidelio
  • Alcohol license holder
  • Experience working with brand standard restrictions
  • Knowledge of P&L statements

We offer a competitive salary package including £60,000 per annum, reflecting your experience and qualifications.



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