Airport Lounge Operations Manager

4 weeks ago


Longford, Telford and Wrekin, United Kingdom DO & CO Airline Catering Full time

Job Title: Airport Lounge Operations Manager

Job Summary: We are seeking a highly skilled and experienced Airport Lounge Operations Manager to join our team at DO & CO Airline Catering. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our airport lounge, providing exceptional customer service, and leading a team of hospitality professionals.

Key Responsibilities:

  • Manage the Front of House operation: Ensure that all aspects of the lounge are running smoothly, including customer service, food and beverage service, and maintenance of the lounge environment.
  • Liaise with the kitchen: Work closely with the kitchen team to ensure that all food and beverage standards are met, and that the lounge is stocked with the necessary supplies.
  • Support management areas: Assist with management tasks, including rostering, payroll management, and performance management.
  • Lead by example: Demonstrate excellent leadership skills, setting a positive example for your team, and promoting a culture of excellence and customer service.

Requirements:

  • Minimum 3 years experience: As a Supervisor in the hospitality industry.
  • Excellent communication skills: Ability to communicate effectively with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive and supportive work environment.
  • Flexibility: Willingness to work a variety of shifts, including evenings, weekends, and public holidays.

Benefits:

  • Competitive hourly rate: £14.00 per hour.
  • Opportunities for career development: We offer a range of training and development opportunities, helping you to grow and succeed in your career.
  • Supportive work environment: We believe in creating a positive and supportive work environment, where you can thrive and reach your full potential.

About DO & CO Airline Catering:

We are a leading provider of airline catering services, committed to delivering exceptional quality and service to our customers. We are proud to be an equal opportunities employer, and welcome applications from all qualified candidates.



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