Desktop IT Support Specialist
6 days ago
We are seeking a highly skilled Desktop IT Support Specialist to join our team at Lincoln College Group. As a key member of our IT department, you will be responsible for providing exceptional customer support and service standards to our staff and students.
Key Responsibilities:
- Provide timely and effective resolution of service incidents to ensure minimal disruption to our operations.
- Deliver, service, install, and support all equipment and software associated with the delivery of IT services to staff and student desktops, including computers, printers, and audio-visual equipment.
- Collaborate with colleagues to identify and implement process improvements that enhance our IT service delivery and customer experience.
What We Offer:
- A comprehensive reward and recognition programme that rewards our employees for their hard work and dedication.
- A relaxed dress code on Fridays and during non-term time to promote a healthy work-life balance.
- Access to our Royal London Pension Scheme to ensure our employees' financial security in retirement.
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