Desktop IT Support Specialist

6 days ago


Lincoln, Lincolnshire, United Kingdom Lincoln College Group Full time

We are seeking a highly skilled Desktop IT Support Specialist to join our team at Lincoln College Group. As a key member of our IT department, you will be responsible for providing exceptional customer support and service standards to our staff and students.

Key Responsibilities:

  1. Provide timely and effective resolution of service incidents to ensure minimal disruption to our operations.
  2. Deliver, service, install, and support all equipment and software associated with the delivery of IT services to staff and student desktops, including computers, printers, and audio-visual equipment.
  3. Collaborate with colleagues to identify and implement process improvements that enhance our IT service delivery and customer experience.

What We Offer:

  1. A comprehensive reward and recognition programme that rewards our employees for their hard work and dedication.
  2. A relaxed dress code on Fridays and during non-term time to promote a healthy work-life balance.
  3. Access to our Royal London Pension Scheme to ensure our employees' financial security in retirement.


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