IT Support Specialist

2 weeks ago


Lincoln, Lincolnshire, United Kingdom Lincoln College Full time
Job Description

Lincoln College is seeking a highly skilled IT Support Specialist to join our team. As a Desktop Support Professional, you will be responsible for providing exceptional customer support and service standards to our staff and students.

Key Responsibilities:
  • Front-Line Support: Provide timely and effective support to resolve IT-related issues and incidents.
  • Equipment and Software Support: Install, configure, and maintain all equipment and software associated with the delivery of IT services to staff and student desktops.
  • Service Delivery: Ensure the delivery of high-quality IT services to meet the needs of our staff and students.
Requirements:
  • Technical Skills: Proficiency in IT support and troubleshooting, with a strong understanding of computer systems, networks, and software.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff and students at all levels.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze and resolve complex IT-related issues.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Work Environment: A collaborative and supportive work environment.


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