Customer Service Representative
3 weeks ago
About the Role
We're looking for a talented and enthusiastic individual to join our team as a Retail Advisor. As a Retail Advisor, you'll be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.
Key Responsibilities
- Provide outstanding customer service, answering questions and resolving issues in a professional and courteous manner.
- Build relationships with customers, understanding their needs and preferences to provide personalized recommendations.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
- Stay up-to-date with product knowledge and promotions to provide expert advice to customers.
What We Offer
- A competitive hourly rate of £12.34 plus 20% on target commission.
- Online GP access for you and your immediate family, fully funded by us.
- Market-leading paid carer's leave and family leave policies.
- Huge discounts on EE and BT products, including mobile and broadband.
- Support in carving your own career path and achieving your career goals.
- Season Ticket Travel Loan and volunteering days.
- Optional private healthcare and dental cover.
Why Join Us?
We're passionate about developing our people and creating a supportive and inclusive work environment. As a Retail Advisor, you'll have the opportunity to build a lasting career with a leading brand, working with a talented team and enjoying a range of benefits and perks.
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