Customer Service Representative

4 weeks ago


Telford, Telford and Wrekin, United Kingdom L&C Employment Consulting Full time
Job Title: Customer Service Representative

Job Summary:
We are seeking an experienced Customer Service Representative to join our team in Telford. As a Customer Service Representative, you will be responsible for supporting the sales staff with customer orders and developing relationships. You will also be creating and presenting quotes, raising invoices, handling incoming sales enquiries, following up on submitted quotes, updating CRM, and conducting market research.

Key Responsibilities:
* Support the sales staff with customer orders and developing relationships
* Create and present quotes
* Raise invoices
* Handle incoming sales enquiries
* Follow up on submitted quotes
* Update CRM
* Conduct market research

Requirements:
* Experience in a similar role
* Excellent communication skills
* Well-organized and able to handle multiple projects and orders simultaneously
* IT literate and numerate
* Flexible approach to work

Working Hours:
Monday – Friday, 08:30 – 17:00

Location:
Telford, with easy commutability from surrounding areas such as Shrewsbury, Wolverhampton, Walsall, Newport, Shifnal, Ironbridge, Bridgnorth, and Perton.

About Us:
L & C Consulting is a recruitment agency specializing in permanent and 'temp to perm' roles in the Shropshire area. We are committed to finding the best candidates for our clients and providing excellent service to our clients and candidates alike.

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