Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of store standards, and working collaboratively with colleagues to achieve sales and operational targets.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
- Maintain a high level of store standards, including visual merchandising, stock levels, and store cleanliness
- Work collaboratively with colleagues to achieve sales and operational targets, including processing transactions, restocking shelves, and receiving deliveries
- Participate in ongoing training and development to improve skills and knowledge
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career progression and professional development
Requirements
- Experience working in a fast-paced environment, preferably in retail or customer service
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including evenings and weekends
- Positive attitude and willingness to learn and develop skills
Why Join Lidl?
Lidl is a dynamic and supportive company that values its employees and offers opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, and we are proud to be a supportive team with big ambitions.
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