Customer Service Representative

4 weeks ago


Telford, Telford and Wrekin, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of store standards, and working collaboratively with colleagues to achieve sales and operational targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Maintain a high level of store standards, including visual merchandising, stock levels, and store cleanliness
  • Work collaboratively with colleagues to achieve sales and operational targets, including processing transactions, restocking shelves, and receiving deliveries
  • Participate in ongoing training and development to improve skills and knowledge

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development

Requirements

  • Experience working in a fast-paced environment, preferably in retail or customer service
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including evenings and weekends
  • Positive attitude and willingness to learn and develop skills

Why Join Lidl?

Lidl is a dynamic and supportive company that values its employees and offers opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, and we are proud to be a supportive team with big ambitions.



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