Customer Service Representative

3 weeks ago


Telford, Telford and Wrekin, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and enthusiastic Customer Service Representative to join our Telford store team. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Be knowledgeable about our products and services, making recommendations to customers to enhance their shopping experience.
  • Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere within the store.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases based on performance and location.
  • A minimum of 16 guaranteed hours per week, with flexibility to work additional hours as needed.
  • Access to a range of benefits, including holiday pay, pension scheme, and life insurance.
  • Opportunities for career development and progression within the company.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Able to work flexibly, including evenings and weekends, as required.


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