Customer Service Representative

3 weeks ago


Telford, Telford and Wrekin, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a great shopping experience.

Key Responsibilities

  • Provide excellent customer service, greeting customers with a smile and serving them with pride
  • Build rapport with customers, ensuring they leave the store having experienced a great shopping trip
  • Take the initiative and make decisions that are right for our customers
  • Work independently and well within a team, communicating openly with others
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success

What's in it for you

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small


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