Customer Service Representative

4 weeks ago


Telford, Telford and Wrekin, United Kingdom L&C Employment Consulting Full time

Job Title: Customer Service Representative

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at L&C Consulting. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients based outside of the UK.

Key Responsibilities:

  • Receiving, collecting, checking, and inputting of all daily received sales orders
  • Prompt and positive delivery of order acknowledgements with correct prices, part numbers, and realistic delivery dates
  • Maintaining and updating customer records/profiles on the internal CRM system
  • Receiving and recording any relevant customer feedback
  • Confirming stock availability
  • Handling customer enquiries
  • Creating and sending out invoices

Requirements: Previous experience within a similar role, ideally with the ability to speak Spanish.



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