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Reservations Coordinator

1 month ago

London, Greater London, United Kingdom Accor Full time
{"Reservations Coordinator": "{
Job Description
Role Overview:
We are seeking a highly organized and detail-oriented Reservations Coordinator to join our team at Accor.

Key Responsibilities:

  • Perform all reservations duties, including making and entering reservations as required.
  • Handle guest complaints and enquiries in an efficient and professional manner.
  • Maintain control of Guest History and implement policy and procedures.
  • Ensure a clear line of communication with other departments for special requests or other reservation-related matters.


Requirements:

  • Clear oral/written communication
  • Exemplary time management and organizational skills
  • Problem solving abilities
  • Previous experience in a similar role is preferable but not necessary.


What We Offer:

  • Salary - £13.16/hour
  • Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies)
  • Talent gym access
  • Stylish and functional uniform provided
  • Delicious complimentary meals on duty prepared by our creative chefs
  • Discounted hotel rates all over the world in Accor Hotels
  • Grow your skills and learn more through our Apprenticeship
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks

"}