Customer Complaint Resolution Specialist

4 weeks ago


Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time
Job Title

Customer Complaint Resolution Specialist

Are you looking for a challenging role that requires strong communication and problem-solving skills? We have an exciting opportunity for a Customer Complaint Resolution Specialist to join our legal team at Anglian Home Improvements.

In this role, you will be responsible for investigating and resolving customer complaints related to financial products and services. You will need to have excellent analytical skills and be able to communicate effectively with customers and internal stakeholders.

We estimate the salary for this position to be around £38,000 - £45,000 per annum, depending on experience.

Key responsibilities include:

  • Responding to customer complaints in a timely and professional manner;
  • Investigating and resolving complex issues related to financial products and services;
  • Collaborating with internal stakeholders to achieve resolution.

    We offer a range of benefits, including:

    • Opportunities for career growth and development;
    • A competitive salary and benefits package;
    • A dynamic and supportive work environment.

      ZIPC1_UKTJ



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