Complaint Resolution Expert

2 days ago


Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time
About the Role

We have a competitive salary package available for a highly skilled Finance Complaints Handler, including a base salary of around £38,000 per annum, plus benefits such as 31 days holiday, increasing to 33 days after two years of service, and comprehensive health & well-being benefits.

The ideal candidate will possess strong analytical skills, attention to detail, and excellent communication abilities, with the ability to handle sensitive situations with empathy and professionalism.

This role requires collaboration with various departments to resolve issues effectively, with opportunities to work on complex complaints and contribute to improving products and services through continuous improvement.



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