Complaint Resolution Expert
2 days ago
We have a competitive salary package available for a highly skilled Finance Complaints Handler, including a base salary of around £38,000 per annum, plus benefits such as 31 days holiday, increasing to 33 days after two years of service, and comprehensive health & well-being benefits.
The ideal candidate will possess strong analytical skills, attention to detail, and excellent communication abilities, with the ability to handle sensitive situations with empathy and professionalism.
This role requires collaboration with various departments to resolve issues effectively, with opportunities to work on complex complaints and contribute to improving products and services through continuous improvement.
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Complaints Resolution Lead
3 weeks ago
Norwich, Norfolk, United Kingdom Employment Specialists Ltd Full timeAbout the RoleWe are looking for a highly skilled Complaints Resolution Lead to join our team at Employment Specialists Ltd. As a key member of our Complaints/Customer Relations team, you will be responsible for managing and resolving customer complaints in accordance with Regulatory requirements and Company policies.ResponsibilitiesComplaint Investigation:...
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Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time**Job Title:**As a highly skilled Financial Complaints Resolutions Specialist, you will be responsible for handling complex finance-related complaints in a timely and professional manner. Your exceptional problem-solving skills, passion for delivering exceptional customer service, and experience in the financial services sector make you an ideal candidate...
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Complaint Handling Professional
22 hours ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeCompany Overview:We are a forward-thinking and supportive team committed to Equality, Diversity, and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010.Job Description:The Complaint Resolution Expert will be responsible for managing and resolving customer complaints related to...
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Financial Complaints Specialist
22 hours ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeJob Title: Financial Complaints SpecialistAbout the Role:We are seeking a highly skilled Financial Complaints Specialist to join our legal team. The ideal candidate will have experience in the financial services sector and be able to resolve complex complaints in a fair and timely manner.Key Responsibilities:Manage and resolve customer complaints related to...
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Financial Services Specialist
2 days ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeJob OverviewWe are seeking a skilled Finance Complaints Handler to join our team at Anglian Home Improvements, delivering exceptional customer service and resolving complex issues in the financial services sector.This role involves managing and resolving customer complaints related to financial products and services, ensuring fair and timely outcomes. The...
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Customer Service Advocate
2 days ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeKey ResponsibilitiesComplaint Resolution: Manage and resolve customer complaints related to financial products and services, ensuring fair and timely outcomes.Investigation: Conduct thorough investigations by gathering and analysing relevant data, liaising with internal teams, and reviewing transaction records.Customer Communication: Provide clear, concise...
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UK Finance Industry Dispute Resolver
1 day ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time**About the Role:**We are seeking an experienced professional to join our team at Anglian Home Improvements as a UK Finance Industry Dispute Resolver. You will resolve complex finance-related complaints while collaborating with internal stakeholders to ensure effective issue resolution.Develop strong relationships with customers to build trust and...
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Service Delivery Expert
2 months ago
Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a skilled Service Delivery Expert to provide exceptional customer service in Norwich, United Kingdom. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service information to...
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Professional Financial Services Ombudsman
2 days ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time**Key Responsibilities:**Resolve complex finance-related complaints in a timely and professional manner.Your key responsibilities will include resolving complex finance-related complaints in a timely and professional manner. This requires excellent communication and interpersonal skills, a high level of proficiency in English, and strong analytical...
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Technical Support Specialist
1 month ago
Norwich, Norfolk, United Kingdom STEM Connex Full time**About the Role:**We are seeking a highly skilled Technical Support Specialist to join our team at STEM Connex. As an expert in iManage, you will play a critical role in providing exceptional support to our customers and partners.Key Responsibilities:iManage Subject Matter Expertise: Serve as a Subject Matter Expert (SME) within the Support function,...
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Dispute Resolution Expert
2 weeks ago
Norwich, Norfolk, United Kingdom Errington Legal Full timeEstablish a fulfilling career in London with Errington Legal, a top UK law firm renowned for its supportive work environment.With a competitive salary of £120,000 and attractive benefits package including flexible working, join our team as a Legal Director or Partner to drive the growth of our Private Wealth division.The role offers an exciting opportunity...
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Tax Advisory Expert
4 weeks ago
Norwich, Norfolk, United Kingdom BDO UK Full timeAt BDO UK, we are seeking a highly skilled Tax Advisory Expert to join our team. This role will involve providing expert advice on trust and estate services to high net worth individuals and businesses.The ideal candidate will have experience in reviewing trust accounts and associated tax accounting aspects, as well as dealing with complex tax issues. They...
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Claims Resolution Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom Marsh & McLennan Companies, Inc. Full timeJob Summary:We are seeking a highly skilled Insurance Claims Expert to join our Energy & Power Claims team at Marsh McLennan.This hybrid role requires working at least three days a week in the office, collaborating with colleagues to deliver outstanding levels of service while developing expertise within the field.The successful candidate will gain excellent...
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Service Desk Resolution Expert
2 days ago
Norwich, Norfolk, United Kingdom CV-Library Full timeService Desk Job SummaryWe are looking for a skilled Service Desk Analyst to join our team at CV-Library. The successful candidate will be responsible for providing first-line support to external business users, analysing and resolving user problems.The key responsibilities of this role include:Supporting back-office systems and bespoke software.Maintaining...
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Problem Resolution Technician
6 days ago
Norwich, Norfolk, United Kingdom Acora Full timeAbout UsWe, Acora, have been dedicated to improving end user satisfaction since our founding over 25 years ago. With a team of experts in premium experience-led IT services, we continuously challenge old assumptions and demonstrate better ways to do things.We serve over 300 ambitious mid-market organisations globally, providing market-leading managed...
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Civil Litigation Lawyer
23 hours ago
Norwich, Norfolk, United Kingdom Additional Resources Full timeWe are seeking an experienced Civil Litigation Lawyer to join our team at Additional Resources.Job Summary:The successful candidate will be responsible for handling a diverse range of cases involving Dispute Resolution / Civil Litigation law, providing expert advice and guidance to clients.Responsibilities:Previous experience as a Litigation Solicitor,...
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Trade Parts Sales Professional
2 weeks ago
Norwich, Norfolk, United Kingdom Thurlow Nunn Full timeRole ProfileAs an Automotive Sales Consultant at Thurlow Nunn, you will play a key role in supporting our local B2B business in Norwich, providing expert advice and ensuring customers have everything they need.This role requires strong customer service skills and the ability to build trust and expertise.You will be responsible for resolving customer queries,...
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Customer Service Supervisor
3 weeks ago
Norwich, Norfolk, United Kingdom Screwfix Full timeWe are seeking a highly skilled Customer Service Supervisor to join our team at Screwfix's Baker Street, Norwich branch.This is an exciting opportunity to take your career to the next level by leading a team of customer-focused professionals and driving sales growth through exceptional service delivery.Key responsibilities include:Supervising a team of...
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Senior Contract Attorney
1 week ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Careers Full timeWe are looking for a seasoned SENIOR CONTRACT ATTORNEY to join our team at Anglian Home Improvements Careers. This role involves providing expert support in contract law, debt recovery, and dispute resolution.About the Role:Contract Review & Drafting: Conduct thorough reviews and drafts of various legal documents, including contracts, agreements, and...
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Norwich, Norfolk, United Kingdom Errington Legal Full timeAt a leading UK law firm renowned for its exceptional work environment, we're offering a unique opportunity to advance your career without sacrificing quality of life.We're seeking a highly skilled Legal Director or Partner to join our thriving Private Wealth department. Our esteemed clients include numerous landed estates, entrepreneurs, and high-net-worth...