Problem Resolution Technician
2 weeks ago
About Us
We, Acora, have been dedicated to improving end user satisfaction since our founding over 25 years ago. With a team of experts in premium experience-led IT services, we continuously challenge old assumptions and demonstrate better ways to do things.
We serve over 300 ambitious mid-market organisations globally, providing market-leading managed services, Microsoft-centric business software, and cloud solutions from our offices in the UK, USA, South Africa, Sri Lanka, Kuala Lumpur, and Macedonia.
We seek a seasoned 2nd Line Support Technician who can handle a diverse range of customer IT support cases within our service level agreements. This role involves assisting colleagues across various technologies, serving as the escalation point to resolve complex issues, and working collaboratively with colleagues to provide seamless customer support.
Requirements
- Strong technical skills and knowledge of multiple technologies.
- Excellent communication and problem-solving abilities.
- Possession of relevant certifications or qualifications.
In return, we offer a competitive salary, £39,000 - £43,000 per annum, depending on experience, along with opportunities for career growth and professional development.
-
Customer Complaint Resolution Specialist
1 week ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeJob TitleCustomer Complaint Resolution SpecialistAre you looking for a challenging role that requires strong communication and problem-solving skills? We have an exciting opportunity for a Customer Complaint Resolution Specialist to join our legal team at Anglian Home Improvements.In this role, you will be responsible for investigating and resolving customer...
-
Bankruptcy Resolution Manager
2 weeks ago
Norwich, Norfolk, United Kingdom Austin Fraser Full timeAustin Fraser is seeking to recruit a Bankruptcy Resolution Manager to join its team in the field of Insolvency and Recovery.This role involves reviewing financial statements, analyzing data, and developing solutions for complex problems.Strong analytical skills and attention to detail are essential for this roleAbility to work collaboratively as part of a...
-
Complaint Resolution Expert
4 days ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeJob DescriptionWe are seeking an experienced Complaint Resolution Expert to join our team. The ideal candidate will have a strong background in financial services, regulatory compliance, and complaint resolution, with excellent communication and problem-solving skills.The successful candidate will be responsible for managing and resolving customer complaints...
-
Financial Complaints Resolutions Specialist
2 weeks ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time**Job Title:**As a highly skilled Financial Complaints Resolutions Specialist, you will be responsible for handling complex finance-related complaints in a timely and professional manner. Your exceptional problem-solving skills, passion for delivering exceptional customer service, and experience in the financial services sector make you an ideal candidate...
-
Railway Infrastructure Technician
3 weeks ago
Norwich, Norfolk, United Kingdom Orion Electrotech Rail Careers Full timeRailway Infrastructure Technician">About the Job:">Orion Electrotech Rail Careers seeks a skilled Railway Infrastructure Technician with expertise in electrical maintenance to join our team. As a key member of our operations team, you will be responsible for ensuring the reliability and efficiency of our railway infrastructure through proactive maintenance...
-
IT Helpdesk Technician
6 days ago
Norwich, Norfolk, United Kingdom CV-Library Full timeJob Description: IT Helpdesk TechnicianLocation: Kings Lynn, NorfolkAbout Us: CV-Library is a leading job board platform that connects job seekers with employers across various industries.Job Summary:We are looking for an IT Helpdesk Technician to join our team in Kings Lynn, Norfolk. As an IT Helpdesk Technician, you will be responsible for providing...
-
Commercial Dispute Resolution Attorney
6 days ago
Norwich, Norfolk, United Kingdom Austin Fraser Full timeWe are looking for a skilled Counsel for Commercial Litigation to join our dynamic team at Austin Fraser. As a key member of our commercial litigation department, you will play a critical role in supporting the resolution of complex disputes.The successful candidate will have a strong academic background in law and significant experience in commercial...
-
Automotive Technician
4 days ago
Norwich, Norfolk, United Kingdom Octane Recruitment Full timeOctane Recruitment is seeking a skilled Vehicle Technician for our client's workshop in Norwich.We are looking for a qualified professional who can maintain and repair vehicles to a high standard. As a Vehicle Technician, you will work on a variety of vehicles, from routine maintenance to complex repairs.The successful candidate will have a strong...
-
Senior IT Technician Position
2 weeks ago
Norwich, Norfolk, United Kingdom Senitor Associates Ltd Full timeSenior IT Technician RequiredWe are seeking a skilled 2nd Line Technician to join our team at Senitor Associates Ltd and provide technical support to external clients.This role presents an exciting chance for individuals with diverse IT experience to develop their skills and advance their careers. Previous experience within an MSP would be advantageous.Job...
-
Site Maintenance Technician
6 days ago
Norwich, Norfolk, United Kingdom ARC Group Full timeWork as a Site Maintenance Technician in Norwich, Norfolk. This temporary opportunity requires a CSCS Labourer with experience and a driving licence to work across sites in the area.This role will lead to a permanent position for the right candidate. You will be expected to drive a company van and possess full PPE.The successful candidate will benefit...
-
Automotive Technician
1 month ago
Norwich, Norfolk, United Kingdom Holden & Holden Ltd Full timeOverviewWe are seeking a skilled Automotive Technician to join our team at Holden & Holden Ltd. As an Automotive Technician, you will be responsible for delivering high-quality technical services with a strong technical background and flexible approach to work.Main Responsibilities:Work Schedule: Monday – Friday, Saturday mornings on a rota basis (paid at...
-
Commercial Vehicle Technician
4 weeks ago
Norwich, Norfolk, United Kingdom Octane Recruitment Full timeCommercial Vehicle Technician JobOngoing opportunity for a skilled Commercial Vehicle Technician to join our client's team. As a highly skilled technician, you will be responsible for maintaining and repairing commercial vehicles, ensuring they meet high safety standards.Key Responsibilities:- Conduct thorough vehicle inspections to identify potential...
-
HGV Maintenance Technician
4 weeks ago
Norwich, Norfolk, United Kingdom Octane Recruitment Full timeHGV Maintenance Technician VacancyWe are seeking an experienced HGV Maintenance Technician to join our client's team. As a key member of the team, you will be responsible for maintaining and repairing commercial vehicles, ensuring they meet high safety standards.Key Responsibilities:- Carry out routine maintenance tasks, such as oil changes and tire...
-
Facilities Maintenance Technician
2 weeks ago
Norwich, Norfolk, United Kingdom RAF Lakenheath Full timeFacilities Maintenance TechnicianWe are seeking a highly skilled Facilities Maintenance Technician to join our team at RAF Lakenheath. As a Facilities Maintenance Technician, you will be responsible for installing, maintaining, repairing, and replacing equipment, fixtures, and appliances throughout the facility.Key Responsibilities:Perform routine...
-
Marine Electrical Technician
1 week ago
Norwich, Norfolk, United Kingdom Verto People Full timeJob Overview: We are seeking an experienced Marine Electrical Technician to join our team at Verto People, a marine manufacturer of power solutions.As a Marine Electrical Technician, you will be responsible for providing electrical drawings, working with 3-phase electrics, wiring services, and assembly for bespoke power systems.The ideal candidate will have...
-
Maintenance Technician
4 weeks ago
Norwich, Norfolk, United Kingdom Norwich Property Improvements Full timeWe are seeking a skilled Maintenance Technician to join our team on a part-time basis. The ideal candidate will have expertise in carpentry, plumbing, decorating, kitchen fitting, and general repairs, with their own tools and van.The role offers flexibility and variety, and is suitable for someone who enjoys troubleshooting and problem-solving.Key...
-
Maintenance Technician
4 weeks ago
Norwich, Norfolk, United Kingdom TXM Recruit Full timeJob Title: Maintenance TechnicianWe are looking for skilled professionals to join our team as Maintenance Technicians. This is a night shift position, working 10 hours per night, with 5 days on and 3 days off.About the Role:Spray rail carriages with de-icer before they go into service.This role requires individuals with experience in safety-critical...
-
Diagnostic Equipment Technician
4 days ago
Norwich, Norfolk, United Kingdom GAP Group LTD Full timeJob Title: Diagnostic TechnicianGAP Group LTD requires an experienced Diagnostic Technician to perform diagnostic tasks and maintain workshop standards.About the Role:The ideal candidate will possess strong diagnostic skills and experience in fault finding and repair. A valid driving licence is highly desirable.Salary and Benefits:A competitive salary of...
-
Advanced Gunnery Systems Technician
4 days ago
Norwich, Norfolk, United Kingdom Cooper Lomaz Recruitment Ltd Full timeAdvanced Gunnery Systems TechnicianLocation: UK-basedEstimated Salary: £55,000 - £75,000 per annumAbout the JobWe are seeking a highly skilled technician to join our team as an Advanced Gunnery Systems Technician. As an Advanced Gunnery Systems Technician, you will be responsible for the installation, commissioning, and maintenance of advanced gunnery...
-
Master Automotive Technician
3 weeks ago
Norwich, Norfolk, United Kingdom Eleven Eleven Recruitment Ltd Full timeAbout the RoleAre you a skilled Automotive Technician with a keen eye for detail and a problem-solving mind-set? We are seeking a talented professional to join our team as a Vehicle Technician in Norwich. From routine maintenance to complex diagnostics, you'll face diverse challenges, including working with state-of-the-art technologies like on-board...