Customer Experience Consultant

1 month ago


Edinburgh, Edinburgh, United Kingdom Flavours Holidays Full time
Job Title: Travel Sales Specialist

About Us:

Flavours Holidays is a dynamic holiday company looking for an experienced travel sales specialist to join our team.

Compensation Package:

We offer a competitive salary of £25,000 - £30,000 per annum.

Job Summary:

This role involves building relationships with guests, providing guidance and assistance with holiday bookings, and ensuring excellent customer service.

Key Accountabilities:

  • Develop and maintain relationships with guests to increase repeat business and referrals
  • Proactively seek out new business opportunities and develop strategies to achieve sales targets
  • Provide exceptional customer service and support to ensure guest satisfaction
  • Work closely with the Product team to stay up-to-date on new products and services
  • Collaborate with colleagues to achieve sales targets and improve overall performance

Requirements:

  1. 2-3 years of experience in the travel industry, preferably in a sales or customer-facing role
  2. Excellent communication and interpersonal skills
  3. Able to work under pressure and meet deadlines
  4. Strong organisational skills and attention to detail
  5. Ability to travel within the UK and overseas for work

Why Work for Us?

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.



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