Customer Experience Ambassador
20 hours ago
We're passionate about creating unforgettable customer experiences at Costa Coffee. As a Customer Experience Ambassador, you'll play a key role in delivering exceptional service and exceeding customer expectations.
We're seeking a highly motivated and charismatic individual to join our team in Edinburgh. As a Customer Experience Ambassador, you'll be responsible for creating memorable experiences, resolving customer complaints, and promoting our brand values.
**Salary:** £12.00-13.00 per hour (dependent on location)
The ideal candidate will possess excellent communication and interpersonal skills, a strong work ethic, and a passion for delivering exceptional results. If you're a people person with a flair for hospitality, we'd love to hear from you.
Key Responsibilities:
- Create memorable experiences for customers, exceeding their expectations
- Resolve customer complaints and concerns in a professional and courteous manner
- Promote our brand values and culture, embodying the Costa Coffee spirit
- Work collaboratively with colleagues to achieve sales targets and improve overall performance
Requirements:
Able to work independently and as part of a teamExcellent communication and interpersonal skillsA strong work ethic and dedication to delivering exceptional results-
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