Customer Experience Specialist

7 days ago


Edinburgh, Edinburgh, United Kingdom Pontoon Full time

Pontoon is a forward-thinking employment consultancy seeking a highly skilled Multilingual Call Centre Team Member to join our team in Edinburgh.

The successful candidate will work on a 6-month contract with a competitive hourly rate of £12.22. Key responsibilities include:

  • Responding to shareholder queries via phone, email, letter, or webchat.
  • Investigating errors and resolving issues in shareholder accounts.

You will be working in a dynamic and supportive team environment that values diversity and inclusion.

This is a hybrid working arrangement with 3 days in office and 2 days remote.



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