Customer Experience Specialist
7 days ago
Pontoon is a forward-thinking employment consultancy seeking a highly skilled Multilingual Call Centre Team Member to join our team in Edinburgh.
The successful candidate will work on a 6-month contract with a competitive hourly rate of £12.22. Key responsibilities include:
- Responding to shareholder queries via phone, email, letter, or webchat.
- Investigating errors and resolving issues in shareholder accounts.
You will be working in a dynamic and supportive team environment that values diversity and inclusion.
This is a hybrid working arrangement with 3 days in office and 2 days remote.
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Customer Experience Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Stampede AI Ltd Full timeTechnical Customer Experience SpecialistWe're Stampede, an Edinburgh-based software company that is bringing the future of technology to the hospitality sector with our guest experience & engagement platform.As the Customer Experience Specialist at Stampede, you will play a critical role in providing exceptional customer support and experience, driving...
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Customer Experience Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full timeAbout the RoleWe're currently seeking a Customer Experience Specialist to deliver an exceptional customer experience at our Peugeot/Seat/Skoda branch in Edinburgh.Key ResponsibilitiesCreate an outstanding customer experience by providing personalized support and solutions.Assist customers in finding their ideal vehicle, ensuring they feel valued and...
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Customer Experience Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark Full timeJob OverviewAs a Customer Experience Specialist at Arnold Clark, you will play a vital role in creating an exceptional experience for our customers. Your primary focus will be on delivering outstanding customer service, ensuring that every interaction is memorable and positive.About the RoleThis is an exciting opportunity to join our team as a Product...
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Customer Experience Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Edinburgh, UK.Key Responsibilities:Respond to customer inquiries via various channels.Provide accurate product and service information to customers.Resolve customer complaints and issues efficiently.Process customer orders and manage account...
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Customer Experience Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Computacenter Full timeAbout the RoleWe are seeking a highly motivated Customer Experience Specialist to join our team. This is a 12-month fixed-term contract opportunity to work closely with our most prestigious clients, ensuring a smooth order process and delivering fast pricing and excellent customer service.Key ResponsibilitiesCoordinate order requests from initial enquiry...
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Customer Experience Specialist
7 days ago
Edinburgh, Edinburgh, United Kingdom West End Brasserie Full timeWest End Brasserie offers an exciting opportunity for a Customer Experience Specialist to join our dynamic team.About the Role:Possess excellent communication skills to engage with guests, taking orders and addressing their needs.Ensure seamless table management, balancing efficiency with exceptional service quality.Maintain a high level of cleanliness and...
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Energy Customer Experience Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom E Next Full timeJob DescriptionWe're looking for a talented individual to join our customer operations team as an Energy Customer Experience Specialist. As an Energy Specialist, you'll be responsible for delivering exceptional customer service and owning the customer experience end to end.ResponsibilitiesProvide top-notch customer service over the phone and via emailSupport...
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Festive Customer Experience Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Tesco Full timeWe are seeking a Festive Customer Experience Specialist to join our team at Tesco. As a key member of our holiday sales team, you will play a crucial role in ensuring that our customers have an exceptional shopping experience during the festive season.About the RoleYou will be responsible for providing excellent customer service, handling customer queries,...
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Customer Experience Manager
1 week ago
Edinburgh, Edinburgh, United Kingdom Stampede AI Ltd Full timeWe are Stampede AI Ltd, an innovative software company in the hospitality sector. We offer a one-of-a-kind guest experience and engagement platform.Job SummaryWe are seeking a skilled Technical Customer Experience Specialist to join our team in Edinburgh. As a key member of our support team, you will play a critical role in providing exceptional customer...
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Customer Experience Consultant
6 days ago
Edinburgh, Edinburgh, United Kingdom Flavours Holidays Full timeJob Title: Travel Sales SpecialistAbout Us:Flavours Holidays is a dynamic holiday company looking for an experienced travel sales specialist to join our team.Compensation Package:We offer a competitive salary of £25,000 - £30,000 per annum.Job Summary:This role involves building relationships with guests, providing guidance and assistance with holiday...
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Customer Experience Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleSunbelt Rentals Careers is seeking a dedicated individual to join our Customer Service team. As a Customer Service Advisor, you will play a vital role in delivering exceptional service to our customers, building strong relationships, and providing expert knowledge to maximize upselling opportunities.Your ResponsibilitiesDeliver Best-in-Class...
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Customer Experience Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Sky Full timeSky Retail VisionWe aim to create a welcoming environment for our customers, where experts showcase and effortlessly sell our products. Our team has continued to innovate, becoming a market leader in the industry.Our ApproachWe prioritize customer connection and satisfaction.We are committed to showcasing our products in an engaging and convenient way.Key...
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Customer Experience Specialist
5 days ago
Edinburgh, Edinburgh, United Kingdom Glendola Leisure Full timeLooking for a challenging role that combines problem-solving with excellent customer service? Glendola Leisure has an exciting opportunity for a skilled Floor Staff to join our team in Edinburgh.As a key member of our team, you'll be responsible for providing exceptional customer experiences by serving guests, hosting and seating tables, and maintaining a...
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Customer Experience Specialist
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Next Full timeWorking at Next, you will be part of a fast-paced store team, where your top priority will be to offer outstanding customer service and excellent stock operations to our customers.In return for supporting all company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options...
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Customer Experience Specialist
5 days ago
Edinburgh, Edinburgh, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleAs a Customer Service Advisor at Sunbelt Rentals Careers, you'll be the face of our company, providing top-notch service to our customers. Your primary goal will be to deliver an exceptional customer experience by being approachable, knowledgeable, and proactive in addressing their needs.About YouFor this role, we're looking for someone with...
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Customer Experience Director
1 week ago
Edinburgh, Edinburgh, United Kingdom Tesco Bank Full timeAbout Tesco BankTesco Bank, part of Barclays Bank UK Plc, is committed to serving our customers, communities, and planet a little better every day.As a CRM Manager, you will be leading on how communications help deliver commercial, customer, and business objectives. You'll bring the right stakeholders together to deliver and evolve ways of working.This role...
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Customer Experience Specialist
7 days ago
Edinburgh, Edinburgh, United Kingdom Aegon UK Full timeAegon UK is committed to helping people live their best lives. We strive to create a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging.Salary: £27,200 - £40,800 per annumJob DescriptionWe are seeking an experienced Coaching and Development Manager to join our team. The successful candidate will be...
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Customer Experience Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Search Full timePolish-Speaking Customer Service RoleWe are looking for a Polish-speaking customer service expert to join our team at Search. As a key member of our operations, you will be responsible for ensuring every customer experience is flawless from start to finish.Key Responsibilities:Manage customer accounts and build strong, lasting...
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Barista - Customer Experience Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom CH&CO Full timeCompany OverviewWe are CH&CO, a leading catering company passionate about serving great food and providing exceptional customer experiences. Our team is dedicated to delivering high-quality services that exceed our customers' expectations.
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Heavy Goods Vehicle Driver
4 days ago
Edinburgh, Edinburgh, United Kingdom The Sofa Delivery Company Full timeAbout The RoleWe are seeking a skilled and experienced Heavy Goods Vehicle driver to join our team as a customer delivery experience specialist. As a 7.5 Tonne driver with The Sofa Delivery Company, you will play a critical role in ensuring our customers receive their sofa deliveries in excellent condition.Your daily tasks will involve navigating through...