Energy Customer Experience Specialist
1 month ago
We're looking for a talented individual to join our customer operations team as an Energy Customer Experience Specialist. As an Energy Specialist, you'll be responsible for delivering exceptional customer service and owning the customer experience end to end.
Responsibilities- Provide top-notch customer service over the phone and via email
- Support customers with billing, meter exchanges, and other energy-related queries
- Handle complex challenges with empathy and offer fantastic solutions
- Work in a fast-paced environment, supported by state-of-the-art technology and a collaborative team
Here's what we need from you
- Passionate about delivering an exceptional customer experience
- Resilient and excited to tackle complex problems
- Great communicator with strong English skills (written and verbal)
- A team player who thrives in a fast-paced environment
- Confident in making decisions and embracing change
Here's what we offer
- Competitive salary: £24,195 - £26,010 per annum, dependent on experience
- Hybrid working approach: Split your week between home and our hub (typically 2-3 days at our London hub)
- Generous holidays: 26 days holiday plus bank holidays AND a guarantee of your birthday off
- Weekly socials: wind down with your team at our fun weekly socials
- Work-life balance: we work Monday-Friday, 9AM-5PM, so you can enjoy your evenings and weekends
- Amazing benefits: Access a wide range of flexible benefits including extra holidays, retail discounts, health and wellbeing options and more
- Pension scheme: Enjoy a generous pension contribution for your future
- Contract: Minimum of 30 hours per week
- DBS check: A basic DBS check will be required
- Right to Work: Unfortunately, this role is not sponsorable under the UKVI points-based system
We're committed to equal opportunities and actively promote a diverse and inclusive working environment, where everyone can be their best. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, variable start and finishing times.
-
Energy Recruitment Specialist
6 days ago
Edinburgh, Edinburgh, United Kingdom WeConnect Energy Full timeWeConnect Energy, a specialist contracting and recruitment organisation focused on the energy industry, is seeking a motivated individual to join its team as an Energy Recruitment Specialist. The ideal candidate will have a proven track record in sales and be passionate about developing a career in recruitment. This exciting opportunity involves building...
-
Energy Transition Specialist
4 days ago
Edinburgh, Edinburgh, United Kingdom Siemens Energy Full timeResponsibilities and RequirementsAs a Project Manager, you will be responsible for the successful execution of complex orders across the Siemens Energy portfolio during the site erection and commissioning phases of new build projects in the UK&I.You will need to have several years of Project Management experience, or equivalent role related to power plant...
-
Energy Sector Recruitment Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom WeConnect Energy Full timeWeConnect Energy is a specialist recruitment and contracting solutions provider to the global Energy sector. Our business is built on achieving results while maintaining a reputation for integrity, honesty, and reliability.We take an active interest in learning about our clients' business and work tirelessly to identify candidates with the expertise required...
-
Energy Transition Specialist
4 days ago
Edinburgh, Edinburgh, United Kingdom Department for Energy Security & Net Zero Full timeAbout UsThe Department for Energy Security & Net Zero is a leading organisation in the UK, dedicated to delivering our mission to make the UK a clean energy superpower. Our work is crucial in ensuring a secure and diverse energy system, with a focus on decarbonising the gas system.Job SummaryWe are seeking a highly skilled Energy Transition Specialist to...
-
Energy Sector Recruitment Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom WeConnect Energy Full timeWeConnect Energy is a specialist contracting and recruitment organisation focused on the energy industry.We are driven by our motto - 'Challenge the Future'.Our vision is to build a successful contracting and recruitment organisation within the energy sector, focusing niche skills and offering a level of service that goes above and beyond current industry...
-
Energy Security Specialist
4 days ago
Edinburgh, Edinburgh, United Kingdom Department for Energy Security & Net Zero Full timeAbout UsThe Department for Energy Security & Net Zero is at the forefront of current policy making decisions, driving innovation and sustainability in the UK's energy sector.We are committed to delivering our mission to make the UK a clean energy superpower by 2030, accelerating the country's journey to net zero and ensuring clean energy for all.Role...
-
Energy Governance Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Department for Energy Security & Net Zero Full timeAbout the RoleWe are seeking a highly skilled Energy Governance Specialist to join our team at the Department for Energy Security & Net Zero. As a key member of our programme, you will play a critical role in supporting the delivery of our mission to make the UK a clean energy superpower.Key ResponsibilitiesEstablish and embed governance protocols,...
-
Energy Transition Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Lane Clark & Peacock LLP. Full timeEnergy Transition SpecialistLane Clark & Peacock LLP is seeking an Energy Transition Specialist to join our Home Energy Research team. This role offers a unique opportunity to contribute to the development of leading-edge research on home energy topics and be at the forefront of a high-growth sector within the energy transition.The successful candidate will...
-
Energy Sector Recruitment Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom WeConnect Energy Full timeJob Title: Senior Recruitment Consultant - EnergyWeConnect Energy is seeking a highly skilled and experienced Senior Recruitment Consultant to join our team. As a Senior Recruitment Consultant, you will be responsible for identifying, evaluating, and delivering top-tier talent for the Energy sector.Key Responsibilities:Actively generate suitably qualified...
-
Senior Energy Solutions Consultant
3 days ago
Edinburgh, Edinburgh, United Kingdom WeConnect Energy Full timeWe're seeking a highly skilled Senior Energy Solutions Consultant to join our team at WeConnect Energy. As a key member of our specialist recruitment and contracting solutions team, you'll be responsible for effectively and successfully contributing to our business growth through successful placements of technically qualified senior professionals within the...
-
Host/Hostess - Customer Experience Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Tattu Full timeTattu is a luxury restaurant brand that offers a unique customer journey. As a key member of our team, you will be responsible for delivering exceptional service and creating a memorable experience for our guests.Our restaurant is known for its dramatic interiors, specialist cuisine, and young, fresh service style. We are looking for a talented individual...
-
Renewable Energy Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom oilandgas Full timeJob SummaryWe are seeking a highly skilled Renewable Energy Specialist to join our team. As a key member of our Technical Sales Management Offshore team, you will be responsible for contributing to the technical value engineering of offshore wind and renewable energy projects. Your main responsibility will be to effectively contribute to technical...
-
Energy Efficiency Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Unreal Gigs Full timeEnergy Efficiency SpecialistAt Unreal Gigs, we're committed to reducing energy waste and improving efficiency in buildings, industrial processes, and communities. We're seeking an experienced Energy Efficiency Specialist to join our team and help organizations minimize their energy consumption.Key Responsibilities:Conduct Energy Audits and...
-
CAD Designer for Energy Infrastructure
2 days ago
Edinburgh, Edinburgh, United Kingdom Blue Energy Full timeMechanical Engineer CAD SpecialistWe are seeking an experienced Mechanical Engineer to lead our CAD design efforts and develop innovative solutions for energy infrastructure projects.The successful candidate will be responsible for creating complex 3D models of mechanical, structural, and electrical components involved in power plant design and...
-
**Energy Systems Specialist**
3 weeks ago
Edinburgh, Edinburgh, United Kingdom oilandgas Full timeAbout the Role:We are seeking an experienced Energy Systems Specialist to join our team in Arup's North Advisory Services. The successful candidate will be part of a growing team of over 1800 energy specialists globally, with a focus on supporting Scotland, Northern Ireland, and the UK's energy sector in developing a net-zero carbon economy.Key...
-
Customer Experience Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Stampede AI Ltd Full timeTechnical Customer Experience SpecialistWe're Stampede, an Edinburgh-based software company that is bringing the future of technology to the hospitality sector with our guest experience & engagement platform.As the Customer Experience Specialist at Stampede, you will play a critical role in providing exceptional customer support and experience, driving...
-
Energy Transition Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Allen & York Ltd Full timeRole OverviewWe are seeking an experienced Energy Transition Specialist to join our dynamic consulting team at Allen & York Ltd. This role focuses on supporting commercial and industrial clients in their transition to a decarbonised energy future.Key ResponsibilitiesLead and deliver innovative projects for commercial and industrial clients, providing...
-
Renewable Energy Specialist
2 days ago
Edinburgh, Edinburgh, United Kingdom Nadara Ventures Full timeNadara Ventures: Renewable Energy SpecialistWe are seeking an experienced Renewable Energy Specialist to join our team at Nadara Ventures. The successful candidate will have a strong background in wind energy and experience in managing projects from development to construction.Key Responsibilities:Assess and deliver technical aspects of projects, including...
-
Energy and Sustainability Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Staycity Group Full timeEnergy and Sustainability SpecialistWe are seeking an experienced Energy and Sustainability Specialist to join our ESG team in London. As a key member of our team, you will be responsible for assisting with the energy management of our current and future buildings. Your expertise in energy efficiency projects, including domestic hot water, HVAC, and power...
-
Customer Experience Specialist
3 days ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full timeAbout the RoleWe're currently seeking a Customer Experience Specialist to deliver an exceptional customer experience at our Peugeot/Seat/Skoda branch in Edinburgh.Key ResponsibilitiesCreate an outstanding customer experience by providing personalized support and solutions.Assist customers in finding their ideal vehicle, ensuring they feel valued and...