Customer Experience Agent

7 days ago


Darlington, Darlington, United Kingdom EE Careers Full time

About the Job

As a Customer Service Technical representative, you'll be the first point of contact for customers with broadband-related queries. Your goal will be to resolve issues efficiently, providing a seamless experience for our customers.

To succeed in this role, you should be comfortable communicating technical information in a clear and concise manner. We're looking for individuals who can build rapport with customers, empathize with their concerns, and deliver solutions that meet their needs.

Our company values flexibility and understanding, which is reflected in our benefits package. You'll have the option to schedule breaks, bank time, and work from home occasionally, ensuring a better balance between your work and personal life.

Your Benefits Package

  • A competitive starting salary of £23,504, increasing to £24,064 after 8 months
  • Access to online GP services, available 24/7
  • A supportive work environment that prioritizes your well-being and success


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