Customer Experience Manager
16 hours ago
We are seeking a seasoned Customer Experience Manager to join our team at Pumpkin Darlington Station. As part of our global food travel experts, you will have the opportunity to make a difference every day in delivering exceptional customer service and operational excellence.
Key Responsibilities- Supporting the General Manager in leading a high-performing team to achieve business objectives
- Maintaining the highest standards of brand quality and safety for customers and team members
- Fostering an inspiring team culture that drives outstanding customer service and loyalty
- Mentoring and training colleagues to grow and excel in their roles
- Leading by example with excellent service skills, adaptability, and resilience
- A competitive salary up to £30,000 per annum
- Tax-free shopping opportunities
- Colleague discount - up to 50% off company brands
- Flexible working arrangements
- A comprehensive management bonus scheme
- Access to digital GPs and a 24/7 helpline for you and your family
- Wellbeing support through Retail Trust and family-friendly leave policies
- Lifelong learning opportunities through apprenticeships and development programs
- A share incentive plan (SIP) for long-term rewards
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Customer Experience Associate
4 weeks ago
Darlington, Darlington, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Experience Associate to join our team at beBee Professionals. Key responsibilities include:Providing exceptional customer support and resolving issues efficiently.Collaborating with internal teams to ensure seamless customer experiences.Processing customer orders and managing account details.Maintaining accurate records of...
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Customer Experience Advisor
2 months ago
Darlington, Darlington, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Darlington, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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Customer Experience Strategist
4 weeks ago
Darlington, Darlington, United Kingdom HC One Full timeCustomer Marketing LeadAs a key member of the HC-One team, you will play a vital role in crafting compelling customer communications and feedback initiatives that enhance our reputation as the UK's kindest care home provider.Your primary responsibilities will include developing strategic communications plans, gathering customer insights, and collaborating...
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Customer Experience Specialist
5 days ago
Darlington, Darlington, United Kingdom Screwfix Full timeCompany OverviewScrewfix is a leading retailer of trade tools and hardware, dedicated to providing an exceptional customer experience. Our Retail Assistants play a vital role in delivering this promise.Salary & BenefitsWe offer a competitive salary, estimated at £18,000 - £22,000 per annum, depending on location and experience. In addition, we provide a...
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Luxury Customer Experience Associate
2 weeks ago
Darlington, Darlington, United Kingdom World Duty Free - WDF Full timeWe are looking for a talented Luxury Customer Experience Associate to join our team at World Duty Free - WDF.About the RoleDeliver exceptional customer service to every customer, ensuring a world-class experience.Maximise sales opportunities by effectively using world-class service skills and product knowledge.Demonstrate positive personal behaviours and a...
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Service Advisor
2 weeks ago
Darlington, Darlington, United Kingdom Lookers Full timeOverviewLookers Volkswagen DarlingtonSalary: £26,000 basic depending on experience plus bonusHours: Monday- Friday 08:00- 17:30, Saturdays on a rota basisAs a Service Advisor at Volkswagen, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression...
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Service Advisor
4 weeks ago
Darlington, Darlington, United Kingdom Lookers Full timeJob SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Volkswagen Darlington.Key ResponsibilitiesBooking MOTs, services and other repair work for our customersAdvising customers about warranty cover and upselling additional parts / accessories that will benefit the customerLiaising with the full...
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Customer Experience Liaison Specialist
1 week ago
Darlington, Darlington, United Kingdom Darlington Borough Council Full timeJob SummaryWe are seeking a skilled Lifeline Response Officer to join our team at Darlington Borough Council. As a key member of our response team, you will be responsible for demonstrating, installing, and monitoring various technologies, as well as responding to emergency calls when necessary.About the RoleThe successful candidate will have excellent...
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Customer and Trading Manager
4 weeks ago
Darlington, Darlington, United Kingdom Sainsbury's Full timeRole OverviewWe are seeking a highly skilled and motivated Customer and Trading Manager to join our team at Sainsbury's. As a key member of our store management team, you will be responsible for leading and managing a team of colleagues to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead and manage a team of colleagues to...
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Treasure Hunt Experience Ambassador
1 week ago
Darlington, Darlington, United Kingdom TK Maxx Full timeWe are looking for a highly motivated and enthusiastic Treasure Hunt Experience Ambassador to join our team at TK Maxx Darlington.About the RoleAs a Retail Associate, you will be an ambassador for our business, providing a warm and welcoming experience for our customers. You will work closely with your colleagues to create a treasure hunt experience that...
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Customer and Trading Professional
3 weeks ago
Darlington, Darlington, United Kingdom Sainsbury's Full timeJob OverviewAs a Customer and Trading Manager at Sainsbury's, you will be responsible for the overall performance of our convenience stores. Your key objective will be to drive sales growth, improve customer satisfaction, and maintain a high standard of operational excellence.Key Responsibilities• Manage store operations, including stock management,...
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Customer Service Representative
1 month ago
Darlington, Darlington, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer experiences and supporting the store's operations in Darlington, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle...
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Customer Service Representative
4 weeks ago
Darlington, Darlington, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to provide outstanding customer service and support the store's operations in Darlington, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
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Customer Service Specialist
2 months ago
Darlington, Darlington, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Darlington, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service...
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Customer Service Representative
4 weeks ago
Darlington, Darlington, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and services.Escalating complex issues to senior team members when necessary.Processing customer orders and managing account...
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Customer Service Representative
4 weeks ago
Darlington, Darlington, United Kingdom Nobia AB Full timeAt Nobia AB, we're passionate about designing kitchens that bring people together. As an Inbound Call Advisor, you'll play a vital role in delivering exceptional customer service to our customers. Your primary responsibility will be to provide guidance and support through online chat, emails, and calls, ensuring that all customers receive accurate and...
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Customer Service Representative
4 weeks ago
Darlington, Darlington, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our retail team, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service and respond to customer queries in a...
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Customer Service Assistant
4 weeks ago
Darlington, Darlington, United Kingdom CBW Staffing Solutions Full timeJob DescriptionWe are seeking a highly motivated and flexible Customer Service Assistant to join our team at CBW Staffing Solutions. As a Customer Service Assistant, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience in our establishment.Key Responsibilities:Assist customers with...
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Customer Service Associate
4 weeks ago
Darlington, Darlington, United Kingdom Screwfix Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer service, responding to...
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Customer Service Ambassador
2 weeks ago
Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full timeCustomer Service RoleWe are seeking a Customer Service Representative who shares our values, collaborates to achieve our goals, and handles a variety of customer disputes, including issues related to invoices for damages, rentals, fines, and complaints.Key Responsibilities- Analyse customer transactions to identify areas for coaching and training-...