Medical Front Desk Coordinator
4 weeks ago
About the Role
We are seeking a skilled and compassionate Medical Front Desk Coordinator to join our team at Better Health MCR. As a key member of our reception team, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service.
Key Responsibilities
- Manage patient inquiries and resolve issues in a timely and professional manner.
- Coordinate appointments and ensure seamless communication with our clinical team.
- Process patient information and maintain accurate records.
- Provide administrative support to our healthcare team.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work calmly and effectively in a fast-paced environment.
- Basic computer skills and experience with administrative software.
- Commitment to our organisational values and a passion for delivering exceptional patient care.
About Us
Better Health MCR is a forward-thinking, not-for-profit social enterprise providing primary care medical services in Manchester. We pride ourselves on our diverse and inclusive team, and we are committed to providing the best possible care to our patients.
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