Front Desk Associate

4 weeks ago


Manchester, United Kingdom Grosvenor Casinos Full time
Job Summary

To ensure a seamless and welcoming experience for our customers, we are seeking a highly organized and professional Front Desk Associate to join our team at Grosvenor Casinos. As a key member of our admission point, you will be responsible for actively assisting in the operation of an efficient, professional, and welcoming admission point within the legal requirements of the Gaming Act, other legislation, and company procedures.



Key Responsibilities

Assist in the management of customer admissions, ensuring a smooth and efficient process
Maintain a high level of customer service, responding to queries and resolving issues in a professional manner
Collaborate with colleagues to achieve team goals and objectives
Stay up-to-date with company procedures and legislation, ensuring compliance at all times



What We Offer

As a Front Desk Associate at Grosvenor Casinos, you will have the opportunity to develop your skills and knowledge in a dynamic and rewarding environment. We offer a range of benefits, including competitive pay, comprehensive training, and opportunities for career progression.


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