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Front Desk Ambassador

2 months ago

Manchester, United Kingdom MHDV Full time

Company Overview

MHDV is a dynamic and customer-focused hotel chain that prioritizes delivering exceptional guest experiences.

We are committed to creating unforgettable memories for our guests, making us an ideal choice for those who thrive in fast-paced environments.

Salary:£18,500 - £22,000 per annum (depending on experience)

Job Description

We seek a highly skilled and enthusiastic Front Desk Ambassador to join our team at MHDV. As the face of our hotel, you will be responsible for providing top-notch service to our guests, ensuring their stay with us is nothing short of extraordinary.

Your primary goal will be to set the tone for every guest's visit, from the moment they arrive until they depart. This includes handling inquiries, resolving issues, and exceeding expectations through personalized attention and care.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Natural hospitality charm and passion for service
  • Able to work in a fast-paced environment with multiple tasks and deadlines
  • Strong problem-solving and conflict resolution skills

Benefits

We offer a comprehensive benefits package, including competitive salary, opportunities for career growth and development, and a supportive team environment. Our commitment to employee satisfaction ensures you'll feel valued and motivated to excel in your role.

Others

As a Front Desk Ambassador, you'll have the chance to develop new skills and advance within our organization. We prioritize internal growth and support our staff in achieving their full potential. If you're passionate about delivering exceptional service and building lasting relationships, this role could be the perfect fit for you.