Front Desk Ambassador

1 week ago


Manchester, United Kingdom The Midland Hotel Full time

Be a part of our vibrant team as a Front Desk Ambassador at The Midland Hotel. As a face of the hotel, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

As a Front Desk Ambassador, you will be responsible for managing the check-in and check-out processes, ensuring a seamless experience for our guests. You will also be an ambassador for the hotel, promoting our services and amenities to our guests.

Key responsibilities include:

  • Providing exceptional customer service to our guests
  • Managing the front desk operations, including check-in and check-out processes
  • Promoting hotel services and amenities to our guests
  • Collaborating with the hotel team to ensure a seamless guest experience

We offer a range of benefits to our colleagues, including:

  • Special rates on hotel rooms across the UK and Europe
  • Company-wide recognition scheme
  • Free hot meals while on duty
  • Talent referral scheme
  • Access to ongoing job-related training programs

At The Midland Hotel, we value our colleagues and offer a range of opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we would love to hear from you.


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