Front Desk Associate

1 week ago


Manchester, United Kingdom The Rank Group Full time

About the Role

The Front Desk Associate will be responsible for providing a warm and welcoming experience to our customers. This includes assisting with admissions, answering queries, and ensuring a smooth and efficient experience for all visitors.

Key Responsibilities

  • Assist with the operation of the admission point, ensuring all legal requirements are met.
  • Provide excellent customer service, responding to queries and resolving issues in a professional manner.
  • Work collaboratively with the team to maintain a safe and inclusive environment.

About Us

The Rank Group is a leading operator in the UK casino market, committed to providing a world-class gaming and leisure experience. We strive to create a diverse and inclusive team, dedicated to delivering exceptional customer service.



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