Customer Experience Specialist

2 days ago


Leeds, Leeds, United Kingdom Page Personnel Sales Full time

Page Personnel Sales is currently seeking a Customer Experience Specialist to join their team in central Leeds. This permanent position offers a salary of £24,000 - £26,000 dependant on experience.

About the Role

The successful candidate will be responsible for providing exceptional customer service as the first point of contact for customers. They will handle incoming and outgoing phone calls, assist with a variety of enquiries, and ensure service level agreements and targets are exceeded.

What We Offer
  • A reputable business within the financial services sector
  • Central location in Leeds
  • Full training provided
  • Excellent progression and development opportunities
  • Prestigious offices
  • Fab on-site facilities
  • Great culture and team
  • No shift patterns or weekends
Requirements
  • Previous customer service experience (transferable skills considered)
  • Excellent telephone manner and strong communication skills
  • Passionate about customer experience and providing the best service
  • Able to work under pressure in a fast-paced environment
  • An excellent team player


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